Job Description
Reports To: CEO & Principal, Director of Client Relations
The Digital Communications Associate is responsible for supporting the drafting and designing of digital content for client websites, email, social media, SMS, and/or other communications channels. They work closely with colleagues and project leads to help plan, produce, and execute powerful constituent communications and marketing for clients whose channels we manage. Additionally, as a valued member of a lean digital team, the Digital Communications Associate may also occasionally support communications and marketing needs for client virtual events and broadcasts.
Responsibilities And Duties
- Support colleagues with planning, drafting, reviewing, and scheduling/publishing of client communications, including, but not limited to, social media posts, webpages and forms, and email communications.
- Design and edit still and animated graphics using Canva Pro to be used with social media, website, and email communications.
- Develop and maintain detailed client documents, including Common Communications Guides, Communications Road Maps, and Digital Communications & Security Audits.
- Support the development of strategic communications and marketing campaigns, including helping plan, draft, review campaign plans, both independently and in collaboration with colleagues.
- Researching, learning, and testing new digital tactics and tools to help our clients stay up-to-date with digital.
- Occasional support may be needed for virtual and hybrid event production, including event marketing copy & design support, online pre-event recording sessions, live virtual event hosting support, and post-event follow-up needs.
- Support TuttleCo and our clients in advancing racial justice, gender equity, and LGBTQ+ equality, and prioritizing accessibility and inclusivity in all we do.
Requirements
TuttleCo is a remote-working agency, with employees working from home and other locations. Due to the need to conduct client and staff meetings, employees will occasionally need a private space for client conversations and live events.
As a Digital Communications Associate for a digital agency, the ideal candidate will be tech-savvy and eager to continue learning new ways to be more effective with our work, and helping our clients be more effective with using digital strategically. TuttleCo provides all staff with Macbook laptops and a $50-100 monthly tech stipend to partially reimburse high-speed internet and mobile phone expenses used to support client work. Additional equipment, including LED lights, headphones, and monitors can be provided, if needed.
Competencies Of Strong Candidates Include
- Knowledge of and 2-5 years experience in nonprofit communications and marketing
- Ability to manage projects pragmatically and adaptively.
- Excellent communication skills—in person, on the phone, by video, and in writing.
- Basic graphic design experience
- Ability to conduct research to inform strategies and tactics—facilitating interviews and focus groups, assessing materials and client data, and surfacing findings and insights relevant to each client and project.
- Comfortable presenting to clients and client contacts on behalf of the client.
- Comfortable helping clients see big-picture strategy and detailed tactical plans, and moving between these levels.
- Ability to collaborate clearly and effectively with colleagues in support of client needs, particularly while working remotely.
- Ability to manage projects and tasks, set and meet deadlines, and manage work both independently and collaboratively, depending on specific project needs.
- Values and fosters learning and growth in themselves and others.
- Actively advances equity and inclusivity in their day-to-day work.
- Personally and professionally interested in digital and technology.
- Knowledge of Later, Sprout Social, Hootsuite, or other social media scheduling software is appreciated, but not required.
- Experienced with working on Google Workspace (formerly G Suite), Canva, and with Apple Computers is preferred; Wrike Project Management and WordPress experience is appreciated, but not required.
TuTuttleCo is a queer- and disability-owned business that celebrates equity, diversity, and inclusiveness on our team, with our clients, and among our partners. We strongly encourage people of color, people with disabilities, and LGBTQ+ people to apply.
Agency Benefits
The Digital Communications Associate is a temporary part-time associate-level position on the TuttleCo team to be engaged for 90-days from hire, with the opportunity for continued employment. Pay for this position is $25/hr with an expectation of 20-30/hours of work weekly.
Additionally, Benefits For Part-time Employees Include
- 20-30 hour workweeks with Flexible Scheduling
- Unlimited Time Off, including ten unpaid holidays
- $50-100/monthly tech stipend (reimbursement for high-speed internet & personal phone usage)
- Employer matched donations to social good nonprofits (100% match up to $250 per employee per year)
- 40 hours of paid Medical Leave per calendar year, available after 90 days of employment
- A 401(k) plan with automatic employer contribution (3% of salary after 90 days)
As this position has the opportunity to become permanent and full-time, here are the benefits provided to full-time employees:
- 35-hour workweeks with Flexible Scheduling
- Unlimited Time Off (2 week minimum), including ten paid holidays
- Access to health insurance plans through Empire Bluecross/Blueshield – New York (we currently cover the full cost of individual enrollment)
- A 401(k) plan with automatic employer contribution (3% of salary after 90 days)
- Dental and vision plans (99% employer-subsidized)
- Optional enrollment in Health Savings Accounts
- $100/monthly tech stipend (reimbursement for high-speed internet & personal phone usage)
- $50,000 Life Insurance coverage
- Employee-paid supplemental insurance plans including life insurance, short-term disability, and long-term disability available
- Employer matched donations to social good nonprofits (100% match up to $250 per employee per year)
How to Apply
We welcome applications from candidates interested in working remotely anywhere in the continental United States, with a preference for candidates in Miami, FL, and New York, NY. Once it is safe to travel and meet in person, periodic travel to New York, Miami, or elsewhere in the US for client meetings and events may occasionally be needed.
Applications are reviewed weekly, and all candidates will be contacted within 5-7 business days of applying. There will be two rounds of interviews, and our intention is to complete the process within two weeks.
Please do not contact our staff directly, as we are a small agency and the time we have is dedicated to our clients.
Qualified candidates should submit a personalized cover letter and resume via this Google Form. Sign in required.
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