Digital CRM Consultant

Digital CRM Consultant Enviar solicitud Senior Salesforce Consultant with over 5+ years of specialized expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ (Apttus/Conga), and OmniStudio implementations. Remote Advanced english Only in Mexico The ideal candidate will have a strong background in business analysis, project management, solution consulting, and Agile Scrum methodologies, with proven experience across multiple industry verticals including financial services, insurance, healthcare, and payment syst ems. Manage end-to-end Salesforce implementation projects including Sales Cloud, Service Cloud, Experience Cloud, and CPQ solutions. Conduct discovery workshops, gather and analyze business requirements, and translate them into user stories and functional specifications. Provide ongoing support post-implementation by analyzing case trends, resolving issues, and recommending process improvements. Develop KPIs and dashboards using Salesforce Einstein Analytics to provide actionable business insights. Facilitate communication between business and IT teams, ensuring clear understanding and smooth delivery of features. Lead due diligence efforts and transformation roadmaps for operational and technological improvements. Client Engineering Locations Mexico, Remoto Estado remoto Completamente remoto Cliente Hexaware Acerca de Valce Talent Solutions We help our clients enhance their talent attraction capacities, especially in technological profiles. We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists. We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers. Fundada en 2016 Compañeros 24 Herramientas de seguimiento de Teamtailor