Digital Sales Operations Program Manager Microsoft Worldwide

Permanent at Inviso (Remote in India) Inviso partners closely with Microsoft’s rapidly growing Microsoft Worldwide Vendor Digital Sales team to support customers on their cloud journey, providing services across Program Management, Business Intelligence, Analytics, and Data Science. We are known for delivering efficient, insightful, and actionable consultation by combining subject matter expertise, a strong focus on customer goals, and a commitment to continuous innovation and team growth. We are seeking to grow our team with a Program Manager who will integrate with our service supporting Microsoft’s Worldwide Vendor Digital Sales group, taking ownership of a variety of operational and program coordination functions, and helping us build the most efficient and scalable operation in alignment with Microsoft’s growth strategy for the coming Fiscal Year. If you have keen attention to detail, strong organizational and coordination skills, and the ability to work with data and AI to derive insight and drive process enhancement, then you will enjoy this role. This is a terrific opportunity to join a team with a combined group of Inviso veterans as well as new team members, growing your skills and capabilities alongside this exciting area of the business! Candidates must be eligible to onboard as a Microsoft vendor (v-dash) in a Managed Service and work remotely from India. Candidate Profile Summary The ideal candidate is an organized, proactive, and data-comfortable Program Manager who can operate across global stakeholders, turn ambiguous priorities into structured execution plans, and maintain momentum through disciplined governance, clear communication, and high-quality reporting. The candidate should be comfortable working with Microsoft-facing teams and tools while maintaining the supplier-led management model required for a managed service environment. Required Skills: 4+ years of experience in program management, sales operations, business operations, or a similar execution-focused role. English proficiency at either a native or C2 level. Experience coordinating customer outreach campaigns, business-priority programs across multiple stakeholders and time zones. Demonstrated ability to manage execution plans, milestones, timelines, risks, dependencies, and follow-up actions with strong attention to detail. Ability to prepare concise operational updates, performance reporting, and executive-ready materials exposure is preferred. Comfort working with Microsoft data sources and business systems such as CRM tools, pipeline or opportunity-management systems, reporting platforms, SharePoint, OneDrive, and centralized mailbox or distribution-based intake processes. Ability to identify process gaps, standardize documentation, improve communication frameworks, and recommend operational efficiencies that increase scalability and repeatability. Self-direction, sound prioritization, quality mindset, sense of urgency, and commitment to meeting deadlines in a managed service environment. Ability to support structured knowledge transfer during onboarding, offboarding, transition, or resource coverage scenarios, including documentation of current status, next steps, contacts, workflows, and lessons learned. Experience using AI tools to make manual work more efficient. Desired Skills: Working in the Microsoft ecosystem as a vendor, partner, or Microsoft-aligned service provider. Familiarity with SMB, Telesales, Vendor Digital Sales, digital customer outreach, partner alignment, or similar sales execution motions. Knowledge of Microsoft cloud offerings, CRM concepts, pipeline management, customer segmentation, and propensity signals. Experience supporting weekly status updates, Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), or strategic business review preparation. Experience contributing to business continuity, transition planning, service documentation, or cross-training practices for operational resilience. Benefits : Inviso India provides health coverage for our employees, spouses and dependants, along with term life insurance, provident fund contributions, casual leave and earned/paid leave. In addition to the base pay, Inviso provides an annual training allowance to all of its employees to encourage continuous learning. Why Inviso? Our Culture & Values are who we are. Our commitment to excellence is interwoven with the way we care about our people. Our low attrition rate, high average employee tenure, and the number of people that have been with Inviso for 10, 15, even 20 years, speaks volumes to who we are as a company. We are a meritocracy through and through. Those who excel, grow. There is no ceiling, we don’t tolerate politics. Inviso has maintained a deep, well-established relationship with Microsoft for over 20 years. We are a top-rated supplier and are proud to be a Managed Partner with many credentials.