Digital Transformation/AI Product Owner

Summary

Serves as point person on product development teams, utilizing high-level perspective to define goals and create the digital strategy and vision for development projects.
Divides time between the team, ensuring they focus on the `what', and not the `how', and with stakeholders (e.g., leadership team, stakeholders across business areas, customers, etc.) to ensure broader organizational alignment and to gather feedback.

Represents the business or user community and work autonomously s with user groups to determine features to be included in the product release.

Serves as primary liaison between the development team and customers, and collaborates with both groups to ensure clear understanding of what features are needed in the project or application and have a firm and wide breath understanding of the business domain and the varying needs of the different types of users.

Minimum Requirements

• Bachelors' degree in business, information technology or analytics related field
• PLUS ten (10) years related business and/or consulting experience in business solution development and delivery.
• In lieu of degree, equivalent combination of education and directly related experience equaling fourteen (14) years is required.
• In-depth understanding and experience in business operations.
• Demonstrated people leadership skills, business partnering and collaboration skills.
• Strong communication skills.
• Great customer service, organizational, and analytical skills and demonstrated ability to manage customer expectations.
• Work independently with challenging mindset to do work differently.
• Ability to provide training and change management to ensure success of new project roll-out.
• Proficient in PC applications including advanced skill level in Microsoft Excel, Access, PowerPoint, and Word.

Preferred Special Skills, Knowledge or Qualifications

• Prior experience within the utilities sector is highly preferred.
• Experience and/or aptitude with digital solutions such as automation, mobility, and visualization.

• Knowledge of applicable federal and state laws, regulations, and standards impacting business unit areas.

Major Accountabilities

• Serve as business strategist, across multiple business units, to identify new opportunities and define mission, scope and desired outcomes for teams, utilizing digital solutions to enhance the user experience.
• Maximizing the value of products/solutions by identifying key value drivers and define metrics and targets, and assist in the prioritization and sequencing of opportunities based on quantified value and desired strategic outcomes.
• Define product requirements and user stakeholders and ensure they are translated from end users and understood by developers.
• Assess completion of desired deliverables.
• Conduct research and competitive market benchmarking to identify potential solutions which can be leveraged in APS environment.
• Identify functional best practices and industry standards to be incorporated into products and solutions.
• Serve as Customer liaison by communicating to all stakeholders the requirements needed to be implemented/fixed during product development and release as well as final production release of product solution.
• Work independently to drive team towards progress and champion the necessary cultural change.
• Collaborate effectively with key stakeholders to gather bi-directional feedback, remove roadblocks and implement change.
• Manage product/solution through the entire life cycle, from inception through production delivery.
• Ensure that all work related to the product is completed to end-user satisfaction.
• Drive decision making process by identifying stakeholder to engage with and framing the relevant decision options.
• Deliver training and revised processes and provides the necessary communication and change management processes all to ensure product success, adoptability and sustainability within the business

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.