Director, Consumer Identity Technology

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview How you can make a difference Every member who logs into HealthEquity trusts us to recognize them instantly and protect them completely — across 16M+ accounts and a login experience we're actively reinventing. This team has already proven what that looks like in practice: passwordless login is now the default experience for millions of members, with adoption running ahead of industry benchmarks and login time cut by nearly 80%. It's not just a UX win — passkeys close off the attack vector behind most account takeover attempts before it gets a foothold, and it's a big part of why HealthEquity's fraud rate sits well below industry peers. You'll lead the engineering organization responsible for building on that: two identity engineering PODs plus a global support team, owning everything from the identity server and core auth APIs to the passkey and account recovery experiences members interact with directly. The mandate goes beyond running what already works — it's unifying a fragmented login experience into one, extending strong identity to members who've never had an account, and pushing past passwordless into whatever comes next in frictionless, phishing-resistant authentication. You'll own the roadmap, the vendor and staffing strategy, and the architecture — with real latitude to shape where this platform goes next, not just inherit what's already running. What you’ll be doing Build on a proven foundation Own delivery of the identity platform's roadmap — unifying the team's remaining login experiences into one, extending secure self-service account recovery across web and mobile, and bringing verified identity to members who don't yet have an account — all in service of a single, unified next-generation app experience Keep the systems members already trust running flawlessly: production reliability, monitoring, and continuous hardening of the identity platform at scale Push the identity frontier Go beyond passwordless — explore and prototype what's next in phishing-resistant, low-friction authentication, and make the case for where the platform should go Build with AI-native engineering practices as a first-class part of how the team designs, ships, and tests — not a side experiment, but how the team moves faster than a traditional identity org can Own the platform's next architectural chapter: identity server/CIAM strategy, and resiliency planning for the third-party dependencies the platform relies on Lead a large, distributed engineering organization Lead two identity engineering PODs plus a global (onshore and offshore) support function operating around the clock Build and grow a blended team of full-time engineers and delivery partners, with a clear strategy for where to build in-house capability over time Identify and develop your strongest engineers into bigger roles as the team's scope grows Own the vendor and architecture landscape Own key identity and authentication vendor relationships, and bring a clear point of view on build-vs-buy as the CIAM and IDV vendor landscape evolves Represent identity engineering in cross-functional planning with fraud, product security, member services, and mobile/UX — translating business priorities into a resourced, defensible plan What you will need to be successful 10+ years in software/platform engineering with progressive people leadership, including experience leading multiple teams or engineering PODs concurrently, ideally across a blended onshore/offshore organization Direct, hands-on experience with consumer identity and access management (CIAM): identity servers, OIDC/OAuth2, SSO, JWT-based auth, and passwordless/passkey (FIDO2/WebAuthn) technologies A track record owning a production identity or API platform at real scale — not just a feature team, but the operational and architectural discipline that comes with being the system everything else depends on Genuine fluency with AI-assisted software development — someone who wants their team building with AI tooling as a core practice, not just talking about it Experience making vendor and architecture decisions under real-world constraints, in a highly regulated, high-trust environment (healthcare, fintech, or similar) A frontier mindset: someone who's genuinely excited about where authentication and identity trust are headed, and wants to help define it — not just maintain what's already been built #LI-Remote This is a remote position. Salary Range $144000.00 To $220000.00 / year Benefits & Perks The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including: Medical, dental, and vision HSA contribution and match Dependent care FSA match Uncapped paid time off Paid parental leave 401(k) match Personal and healthcare financial literacy programs Ongoing education & tuition assistance Gym and fitness reimbursement Wellness program incentives Onboarding & Travel This is a remote role, with an in-person onboarding training component. New team members must participate in Trailhead , HealthEquity’s immersive onboarding experience Trailhead is designed to foster meaningful connections, support your integration into the organization, and equip you with a strong understanding of our business. Trailhead participation is a key expectation of this role. Trailhead is held onsite at our headquarters once per quarter. HealthEquity covers all required travel and accommodations. This role may begin with a virtual, self-paced onboarding experience, followed by a mandatory onsite Trailhead session at a later date. HealthEquity is committed to providing reasonable accommodations to team members with qualifying disabilities. Should you be selected for this role and require an accommodation, we will put you in touch with our Benefits Team so you can begin the accommodation request process. Why work with HealthEquity HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more. You belong at HealthEquity! HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page. HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot’s AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot. At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together. As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity. HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.