Director, Data, Technology & Cybersecurity

About SCHF

Are you ready to join a team of unstoppable changemakers at one of Australia’s largest children’s charities and one of the largest children’s hospital foundations in the world? Sydney Children’s Hospitals Foundation (SCHF) is seeking people who think big, aim high and want to help bring about a groundbreaking new revolution in kids’ health. Working at SCHF goes beyond just being a job; it offers the opportunity to join a change-making and future-shaping team that is making incredible contributions and being part of something bigger. Following a year of exceptional fundraising achievements, we are experiencing growth.

🏆 Winner - Financial Review BOSS Best Place to Work 2026

🏆 Winner - Employer of Choice 2025 - HRD Awards

🏆 Winner - Australian HR Team of the Year 2025 - HRD Awards

🏆 Winner - Best Remote Work Strategy 2025 - HRD Awards

🏆 Winner - Best Workplace Flexibility Programme 2024 - HRD Awards

✔ Great Place To Work® Australia

Join us in our Movement of Many!

Our Vision is to foster a place where all children should have access to the best possible healthcare, whenever and wherever they need it. That’s why we’re on a mission to harness the power of philanthropy, bringing world-leading care to the front line and future of children’s health.

Here are a few things that we care about as a team at SCHF. Five simple Employee Value Proposition (EVP) values that guide our behaviour, inform our decisions, and help us do what we do, in a way that is authentically us.

• Care deeply
• Think big, aim high!
• Lift those around you
• Real meaning, actual change
• Be you

About the role

The Director, Data & Technology plays a central role in driving data driven decision making within the organisation. The team is structured across three functions. Donor Systems manages the integrity, administration and integration of SCHF’s donor database and CRM platforms, ensuring fundraisers have accurate, accessible supporter data. Data Engineering builds and maintains the data pipelines and architecture that connect systems, enable reliable reporting and support AI ready data environments.

Data Analytics translates data into actionable insights to support fundraising strategy, revenue forecasting and organisational decision making, and operates as a shared service working closely with the Director of Strategy & Brand, the Finance Director and the Philanthropy team. Information technology services, including service desk and cyber security operations, are delivered by a managed service provider under the Director’s management.

This is a leadership role rather than a hands-on delivery role. The Director sets direction, priorities, standards and governance, and holds the three Heads accountable for delivery within their functions. The role does require genuine technical understanding across CRM and donor systems, data engineering and analytics, artificial intelligence, and technology operations and security, sufficient to set direction, test proposals, assure quality, make sound investment decisions and lead specialists credibly.

The Director plays a pivotal role in shaping SCHF as a data driven organisation. They partner with fundraising and operational leaders to understand their objectives and translate these into data and technology outcomes that grow revenue and improve supporter experience. They ensure solid data governance, and they hold accountability for the cyber and data security, privacy and integrity of SCHF’s systems and supporter data.

Job Responsibilities:

Strategy, Governance and Direction

• Lead and deliver SCHF’s Data & Technology Strategy, aligned with organisational and fundraising priorities.
• Own the data and technology roadmap, covering governance, data quality, platforms, infrastructure and business insights.
• Establish an effective operating model and oversee Data Analytics as a shared service across the organisation.
• Drive technology and platform decisions, ensuring enterprise fit, value for money and measurable ROI.
• Maximise adoption and value of existing technology investments before introducing new solutions.
• Implement robust data governance frameworks to ensure trusted, consistent and high-quality reporting.
• Optimise team resources to balance strategic projects and business-as-usual priorities.
• Chair the Data & Technology Steering Committee, aligning priorities, overseeing investment decisions and driving cross-functional initiatives.

Data, Insight and Fundraising Performance

• Ensure accurate, accessible and well-governed donor data across SCHF’s CRM and fundraising platforms.
• Lead the analytics agenda across the donor lifecycle, supporting acquisition, retention, major gifts, bequests, community fundraising and events.
• Deliver donor insights including segmentation, propensity modelling, wealth screening, lifetime value and campaign performance analysis.
• Provide pipeline, portfolio and prospect reporting to support fundraising strategy and decision-making.
• Develop trusted revenue forecasts, income reporting and campaign tracking for Philanthropy, Finance and leadership teams.
• Enable personalised, data-driven donor engagement while ensuring consent and data governance standards are met.
• Build data literacy and self-service reporting capability across the organisation.
• Partner with stakeholders to identify priorities, solve data challenges and improve business outcomes.
• Evaluate and recommend technology solutions that enhance fundraising effectiveness and supporter experience.

Cyber and Data Security, Privacy and Compliance

• Lead SCHF’s cyber security, privacy and technology risk management, ensuring the security of data, systems and platforms.
• Oversee cyber, privacy and AI risk assessments, reporting risks, incidents and mitigation actions to Executive, Audit & Risk Committee and Board.
• Drive continuous improvement in security maturity, policies, standards and best practice across the organisation.
• Ensure compliance with privacy, fundraising, charity and payment security regulations, safeguarding donor and supporter information.
• Oversee identity and access management, business continuity, disaster recovery and incident response frameworks.
• Manage security assurance across technology vendors, managed service providers and third-party platforms.
• Ensure security investments are aligned to organisational risk and support cyber insurance requirements.
• Build a strong culture of cyber security and privacy awareness across SCHF.

Artificial Intelligence

• Identify and implement AI opportunities that improve fundraising performance, supporter experience and operational efficiency.
• Ensure strong data governance, information management and access controls underpin responsible AI adoption.
• Establish and maintain AI governance, including approved tools, data handling, privacy, security, ethics and human oversight.
• Build organisational capability and confidence in the safe and effective use of AI.
• Evaluate AI investments to ensure strategic fit, measurable value and return on investment.

Leadership, Strategy & Operations

• Partner with executive and fundraising leaders to shape strategy, drive organisational priorities and support the Comprehensive Campaign.
• Lead and develop the Data & Technology team, providing clear direction, coaching and performance leadership.
• Build a high-performing, resilient team through workforce planning, succession planning and capability development.
• Manage key technology vendors and service providers, ensuring strong performance, value and service delivery.
• Oversee departmental budgets, technology investment and cost management to maximise organisational value.
• Provide reporting, insights and recommendations to the Board, Executive and senior stakeholders.
• Communicate complex technical concepts in clear business terms to support informed decision-making.
• Foster a culture of collaboration, accountability, continuous improvement, safety and alignment with SCHF values.

Experience, Skills & Qualifications

• 10+ years’ experience in data and technology leadership, business intelligence or digital transformation, ideally within complex organisations.
• Proven understanding of fundraising, philanthropy, donor behaviour and supporter-focused organisations.
• Strong leadership experience managing high-performing teams, functional leaders and technical specialists.
• Demonstrated success delivering data transformation, analytics and governance initiatives across people, process and technology.
• Expertise in data governance, data quality, integration, CRM platforms (Salesforce desirable) and modern analytics environments.
• Working knowledge of cloud data platforms, business intelligence, data warehousing, reporting and AI-enabled solutions.
• Strong understanding of cyber security, privacy, risk management and regulatory compliance.
• Experience managing technology vendors, outsourced service providers, budgets and strategic investment decisions.
• Exceptional stakeholder management, communication and influencing skills, with the ability to translate technical concepts into clear business outcomes.
• Tertiary qualifications in a relevant discipline, or equivalent professional experience.

Our Proposal to You:

We are pleased to offer a competitive full-time salary for this position. We believe in recognising and rewarding the valuable contributions of our team members.

• Along with competitive salaries, enjoy salary packing with charity-sector tax exemptions, allowing you to enjoy more take-home pay.
• SCHF will provide 2% additional superannuation to help take care of your future.
• At SCHF, we are all about that flex with a choice of 3 office locations (CBD, Randwick, and Westmead), remote working, and flexible working hours.
• SCHF has a host of amazing leave benefits including 2 weeks of compassionate leave, public holiday swaps and 26 weeks parental leave (primary and secondary carers).
• There’s a chance to be a real-life digital nomad, working from a different location, including overseas, for up to 3 months.
• Each career journey is unique. With our Learning Program benefits you can access 5 learning leave days to attend trainings, $1,500 learning dollars per financial year to support your learning goal and access to our Online Learning Library to enrol in online courses.
• To support you in your wellness journey, our Wellness Program includes a range of benefits to fit diverse needs like access to $500 wellness dollars per financial year to spend on a wellness initiative that suits your needs or Fitness Passport to have access to a multitude of facilities to workout.
• We focus on mental health support with free training and tools, as well as relief and support resources.

At SCHF, you’ll have a richer, more meaningful job with the chance to create change at scale, knowing that what you do every day improves the lives of sick kids and shapes the front line and the future of kids’ health.

SCHF is managing this recruitment exclusively. We kindly ask that recruitment agencies do not contact us regarding this vacancy or submit candidate profiles, as unsolicited applications will not be considered.

Acknowledgement of First Nations people

Sydney Children’s Hospitals Foundation acknowledges Aboriginal and Torres Strait Islander people and recognises their continuous connection to country, community, and culture. We are committed to helping to close the gap to achieve equality in health and life expectancy for Aboriginal and Torres Strait Islander peoples. As such, if you require any adjustments to submit your application, please get in touch with us at careers@schf.org.au