Director, Finance Operations

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. Why This Role Matters: This is a high-impact leadership role responsible for building and scaling a best-in-class finance operations function supporting complex, high-volume patient affordability programs. As Valeris continues to grow as a PE-backed organization, this role will play a critical part in strengthening financial discipline, enhancing control environments, and enabling data-driven decision-making across the business. You will partner closely with senior leadership across Finance, Operations, Compliance, Legal, and Technology to drive scalable processes, improve financial transparency, and proactively manage risk in a dynamic and highly regulated environment Role Overview: The Director of Finance Operations – Patient Affordability provides strategic and operational leadership over financial operations supporting patient assistance programs, including copay and patient assistance program (PAP) structures. This role owns the design and execution of scalable financial processes, ensures strong governance over restricted funds and program activity, and delivers actionable insights to support business performance and long-term sustainability. The Director will play a key role in strengthening the enterprise control environment while enabling efficient, high-quality program execution. What Success Looks Like (First 6-12 Months): Establish scalable, standardized processes for restricted funds governance and reconciliation across programs Strengthen the control environment, ensuring audit readiness and improved financial discipline Improve visibility into program performance, liabilities, and financial exposure for leadership Build and develop a high-performing Finance Operations team with clear accountability and ownership Identify and implement process improvements and automation opportunities to support growth and efficiency Key Responsibilities: Strategic Financial Leadership & Program Oversight Lead end-to-end financial operations for patient affordability programs, ensuring alignment with organizational objectives and governance standards Drive financial discipline across program structures, balancing patient access objectives with strong financial stewardship Partner cross-functionally with Operations, Compliance, Legal, and Technology to align financial frameworks with program requirements Restricted Funds Governance & Reconciliation Excellence Own governance of restricted funds, including funding structures, disbursement controls, and reconciliation processes across programs Ensure accuracy, completeness, and timely resolution of reconciliation items across high-volume funding accounts Design and implement scalable, standardized reconciliation processes and program close-out controls Accounting, Controls & Risk Management Define and oversee accounting frameworks for patient affordability programs, including accrual methodologies, reserve strategies, and financial statement impact Strengthen and evolve internal control environments to mitigate financial, operational, and regulatory risk Ensure adherence to GAAP and alignment with internal financial policies and governance standards Vendor Financial Oversight Provide strategic oversight of third-party administrators and program vendors, ensuring financial accuracy, accountability, and contractual compliance Oversee invoice validation, financial reconciliation, and dispute resolution processes Establish control frameworks to ensure data integrity, transaction accuracy, and appropriate program execution Audit, Compliance & Governance Partner with Legal and Compliance to evaluate financial implications of program design and execution Lead audit readiness efforts and serve as a key stakeholder during internal and external audits Support ongoing enhancement of governance frameworks to ensure consistent, compliant program execution Financial Reporting & Executive Insights Deliver comprehensive, timely, and accurate financial reporting on program performance, utilization, and financial exposure Oversee the cash forecasting process, improving accuracy and visibility into financial position Translate complex financial data into actionable insights for executive leadership Define and monitor KPIs to assess program effectiveness and financial health Operational Excellence & Transformation Lead continuous improvement initiatives to enhance efficiency, scalability, and financial accuracy Drive transformation efforts, including automation, systems optimization, and data integration Standardize and mature financial processes to support growth and increasing program complexity Leadership & Organizational Development Build, develop, and lead a high-performing Finance Operations team Establish clear accountability, performance expectations and development plans Foster a culture of ownership, operational excellence, and continuous improvement Qualifications: Education & Certification Bachelor’s degree in Accounting, Finance, or related field (required). CPA required Experience 10+ years of progressive finance/accounting experience, including leadership roles 7+ years working in the order to cash cycle, this includes full ownership from contract review through cash collection. 3+ years working in an ASC 606 revenue recognition environment with detailed understanding of performance obligations and how to account for 606 deferred revenue, strongly preferred Experience overseeing complex, high-volume financial operations (patient affordability programs copay, PAP, or similar strongly preferred) Deep expertise in reconciliation-intensive environments, accruals, reserves, and restricted funds Experience working with ERP systems and financial / program management platforms Demonstrated ability to operate in a fast paced, evolving environment with a high degree of ownership and accountability Technical Skills Strong knowledge of GAAP and revenue recognition principles (ASC 606) Deep expertise in financial controls, governance, and risk management Strong business judgment with the ability to balance risk, compliance, and operational efficiency Executive communication and ability to influence cross-functional stakeholders Advanced analytical capability with the ability to translate data into strategic insight Process transformation and systems optimization mindset Physical Demands & Work Environment While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. Although very minimal, flexibility to travel as needed is preferred. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs Additional health support, including telehealth and Employee Assistance Program (EAP) services Company match on Health Savings Account contributions Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting Paid Time Off (PTO) and Sick Leave to support work-life balance Team members receive nine paid holidays plus two floating holidays Opportunities for advancement in a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.