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Exceptional Hospitality Starts with You
The location for this position is virtual/remote in Mexico City, Mexico
As the Director, Global Luxury Sales – Mexico, you will be an important member within Hilton's Global Sales Team, responsible for accelerating luxury leisure business growth across a diverse and dynamic region. This role is instrumental in supporting Hilton's luxury portfolio by implementing a notable sales strategy that capitalizes on our global scale, market access, and deep industry expertise to deliver value to our owners and operators. Reporting to the Assistant Managing Director of Sales – CALA, you will identify and cultivate new business opportunities while expanding Hilton's market share across the Mexican market. Your efforts will directly contribute to the success of Hilton's luxury brands by strengthening relationships with important luxury travel partners and driving revenue from high-value leisure segments.
What you'll do during a typical day:
- Develop and implement strategic sales initiatives to grow luxury leisure business across the Mexican market.
- Build and manage relationships with luxury retail travel agencies, wholesalers, and tour operators to lead bookings and brand loyalty.
- Identify new business opportunities and implement targeted strategies to increase market share and revenue performance.
- Tailor presentations of our global portfolio of luxury hotels and Luxury Brand education to a roster of luxury travel advisors based on their clients' needs.
- Curate in market appointments for our on-property salespeople and General Managers based on their hotels' needs.
How you'll collaborate with others:
- Clients - Engage to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities.
- Colleagues - Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One-Team" commercial culture while living the Heart of Hilton
Deliverables you'll take ownership of:
- Establish relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify opportunities, and implement solutions.
- Monitor market trends, competitor activity, and customer insights to inform strategic decisions and optimize sales performance.
- Provide regular reporting and performance analysis to senior leadership, highlighting main wins, challenges, and growth opportunities.
Why you will be a great fit
You have these minimum qualifications:
- Ten (10) years of professional experience
- Five (5) years of progressive experience in sales within the luxury hospitality or travel industry.
- In-depth knowledge of the Hospitality Travel industry
- Expertise in business development and account management across international markets, specifically in Mexico.
- Understanding of the luxury travel landscape and consumer behavior in the region.
- Travel up to 30% (including working outside of traditional working hours).
- Fluency in English and Spanish.
It would be useful if you have:
- Proficiency in Excel (can maintain complex spreadsheets), MicroStrategy, Salesforce and have knowledge of business mathematics, including the skill to calculate percentage changes, ADRs and weighted averages.
- Passionate about mining for business.