Director of Advisor Partnerships - East Region

Who is UJV?

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisor’s right hand. How?

• UJV is a team of travel experts that advises and supports luxury travel advisors worldwide.

• We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.

• We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.

• We offer an experience-centered service based on passion, expertise, integrity

• and attention to detail.

• We are willing to do the hard work in order to see our clients shine.

Role Mission

The Director of Advisor Partnerships - East Region is responsible for driving measurable new revenue growth and deepening advisor loyalty across the East Region by building and re-engaging high-value luxury travel advisor relationships. This role balances proactive reengagement of existing clients with targeted new business development, leveraging market insights and high-touch relationship management to maximize revenue, retention, and brand presence. Acting as both a client-facing ambassador and a regional business leader, the Director ensures that every interaction delivers measurable impact and expands UJV's market presence and advisor production in the East.

Key Responsibilities

Client Engagement & Growth

• Strategically nurture relationships with luxury travel advisors, agencies, and consortia (e.g., Virtuoso), both re-engaging/deepening existing East Region accounts and actively growing the region through new client engagement; to drive loyalty, repeat business, and higher conversion rates.

• Build and maintain a prioritized pipeline of high-value advisor and agency prospects, identifying and pursuing growth opportunities using data-driven insights and tailored outreach strategies.

• Design and execute initiatives that maximize the impact of client interactions, balancing new business development with proactive engagement of established partnerships.

• Own the full lifespan of the client relationship - from first engagement through conversion and beyond - ensuring accounts remain actively engaged and continue to grow into fully-engaged, multi-product clients over time.

• Effectively speak to and represent all three UJV regions (Tropics, Europe, Africa) with advisors, with the goal of driving bookings across all regions.
  

Market Engagement & Strategic Representation

• Represent UJV at industry events, trade shows, and familiarization (FAM) trips across the East Region, serving as a trusted brand ambassador and gathering insights to strengthen the company’s market position.

• Conduct ongoing market research and competitive analysis to identify trends, emerging opportunities, and evolving client needs within the region.

• Translate market and client insights into a strategic growth plan that drives engagement, client retention, and revenue growth.
  

Regional Business Performance

• Maintain accountability for East Region advisor production and revenue growth against baseline targets, aligning spending and engagement decisions with revenue objectives.

• Focus efforts on initiatives that drive revenue growth, client retention, and overall regional profitability, leveraging strategic rather than constant in-person engagement.

• Convert new advisor partnerships into active, producing accounts, tracking progress against defined 30/60/90-day milestones, while taking ownership of the client’s long-term engagement well beyond initial conversion.

• Maintain a continuous-learning mindset and grow your own product and regional expertise alongside the business - you’ll have the tools, training, and team support to build this knowledge, but you’re expected to apply it and speak with confidence about all UJV regions.
  

Collaboration

• Partner closely with the designated Regional Sales & Operations leader (Africa, Europe, Tropics) to align on lead quality, client fit, and relationship continuity, ensuring a smooth transition from advisor engagement through booking and trip delivery.

• Continuously partner with Destination Specialists to review book of business for opportunities of re-engagement and further client development, sharing insights to enhance client satisfaction and retention.

• Work closely with Marketing to inform campaigns, support webinars and advisor engagement events (including promotion, follow-up, and attendee interaction), and amplify UJV’s presence through social media and other client-facing initiatives.

• Partner with the Head of Business Development/Advisor Partnerships to align on strategic direction, while owning and presenting a quarterly strategic review of your market: what was accomplished, what wasn’t, and what you’ll do differently going forward.
  

Qualifications

• 5+ years of experience in luxury travel sales, business development, or advisor partnerships, within travel agencies, tour operators, or destination management companies.

• Hunter mentality, personality, and strong business acumen — able to connect, build relationships, and convert through proactive new business development (cold calling, networking, lead generation, market analysis), valued over years of tenure alone.

• Proven track record of cultivating and maintaining long-term, high-value client relationships, with strong results in both re-engagement and new business acquisition.

• Existing, well-established relationships with East Region travel advisors and agency owners are considered a strong asset.

• Deep understanding of the luxury travel market, including consortia and high-value advisor networks.

• Results-driven, with a focus on achieving goals at both individual and regional levels, including data-driven decision-making to optimize revenue and production.

• Highly organized, able to manage multiple accounts, projects, and travel (30–40%) while balancing strategic priorities.

• Resilient and adaptable, able to navigate a fast-paced, dynamic environment and manage multiple priorities effectively.

• Collaborative mindset with experience working cross-functionally, particularly with marketing and operational teams.

• Willingness to continuously build cross-regional product knowledge (beyond the East Region) as UJV continues to grow.