Director of Enablement & Performance

Director of Enablement & Performance Gravitee is a 2025 Gartner® Magic Quadrant™ Leader , on a mission to govern the world’s intelligence . We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent , trusted by global leaders like Michelin, Roche, and Blue Yonder. Why Gravitee? The Mission: We are bridging the gap between traditional tech and the new frontier of AI Security. The Momentum: We combine the credibility of a market leader with the high-octane speed of a startup. The DNA: We hire "Hold Nothing Back" individuals - passionate professionals who want to redefine how the world interacts with technology. The Role The Director of Enablement & Performance will own and execute a cross-functional enablement strategy focused on driving measurable improvements in performance at every level. You’ll work across departments to ensure every team has the skills, tools, knowledge, and confidence they need to deliver exceptional results. This is a highly cross-functional leadership role, reporting to the Chief Operating Officer, with strong partnerships across Sales, Product, Engineering, Marketing, Customer Success, and Support. What You’ll Be Doing Drive Performance Through Enablement Design and implement a unified enablement strategy that elevates performance across all departments. Partner with functional leaders to understand performance gaps and develop targeted enablement solutions that move the needle. New Hire Onboarding Build scalable onboarding programs that accelerate time to performance for new hires across all teams. Ensure onboarding is role-specific, data-informed, and outcome-driven. Knowledge & Content Enablement Develop and maintain a central knowledge ecosystem that enables on-demand learning and performance support. Ensure documentation and training content are aligned with business goals and updated regularly. Product Enablement Lead the enablement strategy for product releases, ensuring all teams can effectively position, support, and use new features to drive customer and business success. Translate product complexity into clear, impactful training that improves product fluency and usage across functions. Skill Development & Coaching Build programs that develop core competencies and functional excellence—selling skills, product knowledge, customer communication, technical proficiency, and more. Partner with team leads to implement scalable coaching frameworks that reinforce learning and performance growth. Performance Measurement & Optimization Define enablement KPIs (e.g., ramp time, quota attainment, customer satisfaction, support resolution rates). Continuously assess impact of enablement programs and optimize based on performance data and feedback. Essential Skills 7+ years in enablement, performance improvement, learning & development, or GTM operations, ideally within high-growth B2B SaaS companies. Proven ability to drive measurable performance improvements across multiple functions. Experience partnering with both go-to-market and technical teams. Hands-on experience building content, onboarding flows, or enablement systems (even at small scale) Comfortable working cross-functionally and collaborating with Sales, CS, Product, and Marketing teams Strong communication and stakeholder skills, you’re able to influence without formal authority Data-first mindset; experience setting and using KPIs and feedback loops to measure and improve impact Builder mentality, comfortable owning projects end-to-end, working through ambiguity, and iterating fast Who Thrives Here Our growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you: Care deeply about high-quality output and brand clarity. Are curious, adaptable, and energized by the fast-moving AI landscape. Take full ownership of your projects from concept to completion. Value a culture of openness, collaboration, and constant evolution. Bonus Points: Experience in SaaS, AI-enabled systems, or open-source communities is a plus, but a "growth mindset" and curiosity matter most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You’ll get: Excellent medical coverage to keep your body and mind healthy Pension and 401k program options for all locations Stock option plan for employees 25 days holiday/vacation in addition to in-country national holidays 3 mental health days per year with an allowance toward a mood-boosting activity of your choice Birthday off to celebrate your dayLearn and grow with our professional development allowance to be used to benefit your career Quarterly outings and an annual off-site in an exciting location! Hybrid culture with options to go in to an office in one of our hubs Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above. Locations London Remote status Hybrid