Director of Financial Planning & Analysis

A Little About Inn-Flow At Inn-Flow, we’re more than a hotel software company - we’re a team on a mission to transform how the hospitality industry operates. Built by hoteliers, for hoteliers, our all-in-one back-office platform brings together accounting, labor management, payroll, business intelligence, and more into one seamless experience. Our technology empowers hotel operators to work smarter, make better decisions, and focus on what matters most: delivering exceptional guest experiences. Inn-Flow is experiencing strong growth and momentum, backed by the strategic investment from Mainsail Partners. As we scale, we’re expanding the leadership team, accelerating innovation, and deepening our impact across the hospitality industry, all while staying grounded in the real needs of operators. Our commitment to both customers outcomes and employee experience has earned industry recognition, including multiple top honors from the 2026 HotelTechAwards and recognition as a Top 10 Best Places to Work in Hotel Tech and Triangle Business Journal’s #2 Best Place to Work. At Inn-Flow, you’ll have the opportunity to do meaningful work, grow your career, and be part of a company that’s shaping the future of hospitality technology. About the role We are seeking a Director of Financial Planning & Analysis to be a key analytical partner to our CFO and business unit leaders. This is a high-impact individual contributor role for a finance professional who combines rigorous financial modeling with clear communication and a genuine curiosity for how the business works. You will own the core FP&A function - budgeting, forecasting, SaaS metrics, and financial reporting - and play an important role in how we allocate resources and measure performance as we scale. This role is hybrid from our Raleigh, NC office. What you'll do Planning & Forecasting Lead the annual operating plan (AOP) process end-to-end, coordinating inputs across Sales, Marketing, Product, Engineering, and G&A Maintain rolling forecasts with scenario modeling to support dynamic resource allocation Improve forecast accuracy through driver-based modeling and variance analysis Financial Modeling & Analysis Develop and maintain long-range financial models capturing ARR growth, unit economics, and path to profitability Partner with the CFO and business unit leaders on strategic decisions including pricing, headcount investment, and capital allocation Conduct scenario and sensitivity analysis to evaluate business decisions and trade-offs SaaS Metrics & Reporting Own SaaS metric reporting (ARR, NRR, CAC, LTV, Rule of 40) and deliver actionable insights to leadership Prepare monthly and quarterly financial reporting packages and board-ready materials in close partnership with the CFO Translate complex financial data into clear narratives for executive and board audiences Process & Tools Partner with the Controller, Revenue Operations, and Data Engineering to maintain a single source of financial truth Leverage AI tools and automation to reduce manual reporting and improve insight delivery Support continuous improvement of FP&A processes, reporting, and data infrastructure Qualifications 6–10 years of progressive finance experience, with meaningful time in a B2B SaaS environment Strong financial modeler — proficient in three-statement modeling, SaaS unit economics, and scenario analysis Solid command of FP&A or BI tools (e.g. Mosaic, Planful, Looker, Tableau, or similar) Familiarity with AI tools and automation in finance workflows (e.g. Python, Claude/ChatGPT for analysis, AI-assisted reporting) Clear, concise communicator — able to distill complex data into executive-ready narratives High ownership mentality with the ability to work independently in a lean team environment Collaborative and curious — comfortable working cross-functionally and asking good questions Why You'll Love Working at Inn-Flow We believe great work starts with taking great care of our people. At Inn-Flow, you’ll enjoy: Benefits • Health, dental, and vision insurance • Short-Term Disability & Life Insurance • 401(k) with a generous employer match Time Off & Flexibility • Flexible vacation and PTO • Paid holidays plus a floating holiday • Paid volunteer time • Hybrid work schedule with in-office collaboration on Tuesdays and Thursdays in our Raleigh office (remote Mondays, Wednesdays, and Fridays) Work Environment & Culture • A beautiful, modern office in downtown Raleigh • Employer-paid monthly parking • Monthly team socials and regular celebrations • Quarterly all-hands meetings • A culture rooted in recognition, collaboration, and growth • Smart, kind, and genuinely fun people who care about their work - and each other Equal Opportunity Employer Inn-Flow is proud to be an Equal Opportunity Employer, upholding a work environment free from discrimination and harassment. We make our hiring decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, family status, or any other non-business consideration. We stand firmly against discrimination and harassment in any form.