Director of Group Optimization - Hilton Columbus Downtown

Exceptional Hospitality Starts with You

Hilton Columbus Downtown is seeking an accomplished Director of Group Optimization to lead strategic group optimization, maximize revenue opportunities, and drive performance across a dynamic, high-volume hospitality destination.

This is an exciting opportunity for a commercially minded leader who excels at balancing group demand, optimizing inventory, and partnering across Revenue Management, Sales, and Hotel Operations to deliver exceptional business results. This role is open to a remote work location.

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Group Optimization, you’re not just optimizing function space usage and strategy across multiple locations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Maximize group and catering revenue: Analyze meeting space usage, booking trends, and pricing strategies to improve Revenue per Available Square Foot (RevPASF) and drive total group revenue performance
• Optimize function space allocation: Review, audit, and adjust group space assignments to eliminate conflicts, minimize inefficiencies, and ensure high-yield utilization
• Enhance forecast accuracy: Leverage historical data, booking pace, and business intelligence to improve forecasting for rooms, space, and food & beverage revenue
• Monitor and analyze booking data: Review Delphi entries, the Function Diary, agendas, and post-event data to ensure accurate records, identify discrepancies, and uncover insights to inform smarter future bookings
• Support strategic sales decisions: Provide data-driven recommendations to Sales and Events teams to inform pricing, identify gaps, and prioritize high-value business
• Drive cross-functional alignment: Facilitate collaboration among Sales, Events, Catering, and Revenue Management to ensure cohesive, revenue-maximizing group strategies
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.