Director of Operations & Growth - 65740250807

LOOKING FOR STELLAR TOP CANDIDATES

Position: Director of Operations and Growth

Working Hours: Full-time│Remote with consistent agreed overlap with US Central Time

Search Location: South Africa or Latin America

Salary: $3,500-$5,000

: (Performance Bonus tied to profit, retention, and delivery)

: The Final Salary Offer depends on the client’s decision, interview results, and experience

About The Client

We help companies improve sales team performance through AI tools, call reviews, sales playbooks, onboarding, and weekly coaching. Its model combines software with hands-on service. Clients enter through a Revenue Gap Audit, followed by onboarding with a high-ticket retainer.

About The Role

We need a hands-on leader who can turn our operating plan into a business that wins clients, delivers strong service, and makes a healthy profit. This person will own daily work across marketing, sales, and client delivery, reporting directly to the founder and Chief Visionary Officer.

Who We Want: An experienced operator who has run a B2B agency, consulting business, sales enablement company, or software business with a substantial service team. They should have managed department leads, owned budgets, improved client delivery, and connected sales growth to profit.

Role Responsibilities

• Marketing Performance: Lead the marketing owner on campaigns, content, funnels, booking flows, and sales materials. Track qualified calls and acquisition cost.
• Sales Execution: Manage sales lead, pipeline, follow-up, forecasts, and cash collection with finance. Client Delivery: Manage audits, onboarding, setup, coaching schedules, client reporting, support, and renewals.
• People and Accountability: Set weekly priorities, assign owners and deadlines, run leadership meetings, coach team leads, and identify hiring needs.
• Profit and Capacity: Track delivery costs, staff hours, budgets, margins, refunds, and overdue payments with finance.
• Product Coordination: Work with product and technical leads on CRM connections, feature readiness, testing, and client issues.
  
  

Requirements

• Leadership Background: 5+ years in operations or business leadership, including 2+ years managing several functions or team leads.
• Commercial Judgment: Can explain acquisition cost, conversion, cash collected, client retention, delivery cost, and gross margin.
• Delivery Experience: Has managed paying B2B clients, recurring services, onboarding, and client escalations.
• Systems and Communication: Strong spoken/written English; comfortable with CRMs, work boards, dashboards, spreadsheets, SOPs, and AI tools.
  
  

Expected Progress In First 90 Days

• Days 1 to 30: Assess team, funnel, client journey, costs, and product readiness; establish one work board, named department owners, weekly scorecard, and clear handoffs.
• Days 31 to 60: Fix main bottlenecks; run weekly operating rhythm; track adoption, delivery time, and real service cost; launch suitable pilot clients.
• Days 61 to 90: Present commercial/delivery progress, client results, margin, and capacity; recommend what to scale, fix, and hire.
  
  

NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Please Note

→ We are looking for candidates based in Latin America, South Africa, or the Philippines.

→ Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application.

→ To start processing, submit your resume in English.

→ The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.