Director of Revenue Systems & Architecture

Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions. Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better c areers and better lives. Visit www.interplaylearning.com to learn more. Awards & Recognition: 2026 & 2025, Forbes, America’s Best Startup Employers 2025, Inc. 5000, Fastest-Growing U.S. Companies 2024, Best Midsize Places to Work In Austin 2024, Facilitiesnet Readers' Choice Award Winners for Software 2024, AHR Expo Innovation Awards Winners for Software Interplay Learning Ethos: At Interplay, we love what we do . We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse . We celebrate that our jobs fit our lives , not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team. Interplay uses AI to support the recruiting/hiring process, but all hiring decisions are made by humans. Position: Director of Revenue Systems & Architecture The Director of Revenue Systems & Architecture is the technical architect and builder of Interplay Learning's revenue systems (sales, customer success, marketing). This role owns the design, development, and lifecycle of the Salesforce ecosystem and adjacent GTM platforms, the underlying data architecture that powers reporting and automation, and the adoption of AI tools that make the revenue engine faster and more self-sufficient. Reporting to the CFO, this leader is the hands-on technical owner who turns business requirements into scalable, well-engineered systems. In this role you will manage a small team. This is a builder-and-operator role first: strong candidates will spend the majority of their time in systems architecture, configuration, integration, and data modeling. Broader RevOps competencies — sales/CS process design, executive-level business partnership, and cross-functional strategy — remain valuable and will still come up day to day, but they are secondary to technical depth and are treated as a strong plus rather than a core requirement. This is a fully remote position. Preference will be given to candidates based in the Austin, TX area or within a reasonable driving distance for occasional in-person meetings. Why this position: Meaningful, impactful work Mission-driven company Career development in a dynamic, high growth environment Passionate, collaborative team Innovative product - EdTech, VR, AI What you'll do: Systems Architecture & Development Own the architecture of our revenue technology ecosystem, including Salesforce and the broader GTM tech stack. Lead the full systems development lifecycle—from solution design and configuration through testing, deployment, and ongoing optimization. Design and maintain integrations, APIs, and automations that create a scalable, reliable revenue platform. Establish best practices for release management, change control, documentation, and system governance. Data Architecture & Quality Design and maintain the data architecture that powers our revenue systems and reporting. Establish data governance, validation, and quality standards to ensure a trusted source of truth. Partner with BI and analytics teams to deliver accurate, scalable reporting across the customer lifecycle. AI & Automation Identify and implement AI-powered tools and automation that improve productivity and reduce manual work. Build intelligent workflows that enable self-service, proactive monitoring, and operational efficiency. Evaluate emerging AI capabilities across Salesforce and the GTM technology landscape. Platform Ownership Serve as the technical owner for Salesforce and the revenue systems environment, including security, permissions, system health, and administration. Optimize platform performance and troubleshoot technical issues across the revenue technology stack. Ensure every platform is well configured, documented, and positioned to scale. Business Partnership & Leadership Partner with Sales, Marketing, Customer Success, Finance, and Services leaders to translate business needs into scalable technical solutions. Support executive reporting and contribute to broader RevOps strategy and governance. Build and lead a high-performing technical systems team as the function grows. Who you are: A hands-on systems builder who thinks in data models, integrations, and architecture — you'd rather build the right system than talk about the right system. Deep technical fluency with Salesforce configuration/development and modern GTM technology, with genuine curiosity about applying AI tools to real operational problems. A disciplined engineer of process: you default to documentation, testing, and repeatable release practices rather than ad hoc changes. Comfortable owning ambiguous technical problems end to end, from requirements through to a working, adopted solution. A collaborative communicator who can translate technical work for non-technical stakeholders and build trust across Sales, Marketing, and Customer Success. Broader business acumen and comfort operating as a strategic partner to executive leadership. Requirements: 7+ years of experience in Salesforce architecture, systems engineering, Revenue Operations, Sales Operations, or Business Systems. Proven experience owning the full systems development lifecycle—from solution design through deployment and ongoing support. Strong expertise in Salesforce architecture, configuration, integrations, data modeling, and system governance. Hands-on experience implementing AI-powered tools, workflow automation, and modern GTM technologies. Experience with Salesforce and the broader revenue tech stack; Salesforce certifications strongly preferred. NetSuite experience is a plus. Experience supporting PE- or venture-backed SaaS companies, ideally in the $50M–$150M revenue range. Understanding of subscription, usage-based, transactional, and professional services revenue models. Strong project management, prioritization, and cross-functional collaboration skills. Experience building executive reporting, leading technical initiatives, or managing a team is a plus. Compliance & Onboarding Candidates must be authorized to work in the United States for any employer without stipulations and be residents of the United States. Following the offer of employment, all roles will require a background check and a drug and alcohol test. Some positions may require other verifications, such as, driver eligibility and record, credentials or education. All new hires will be required to complete the I-9 Form and E-verify process upon employment. Pay: Salary Range: $140,000 to $170,000 base Bonus/Incentives: 10% to 20% plus equity Final compensation will reflect the candidate's experience and demonstrated impact. Benefit & Perks - why you'll love working with us: Remote-first & flexible hours – Offices in Austin, TX; Deer Park, TX; Woodland, WA; and Cleveland, OH. This is a fully remote position. Preference will be given to candidates based in the Austin, TX area or within a reasonable driving distance for occasional in-person meetings. Learning & growth – Annual learning reimbursement. Family-friendly policies – Support for work-life balance. Generous time off – 3 weeks PTO, 1 week Winter Break, holidays, and sick days. Comprehensive benefits – Medical, vision, dental, and 401(k) match. Equity – Private Company Equity Options Wellness – Mental and physical health resources and social events. Join us and grow with a team that values you! Equal Employment Opportunity Interplay Learning is committed to providing equal employment opportunity (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws. As a federal contractor, Interplay Learning takes affirmative action to consider qualified individuals without regard for disability and protected veterans status. Individuals with disabilities who need assistance with the application or recruitment process must promptly contact the HR Department to discuss their particular needs. Interplay Learning does not discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation. Drug Testing & Background Testing The company conducts background checks as part of the hiring process after extending an offer of employment. These screenings are facilitated by trusted third-party specialists. All positions require I-9 verification, E-Verify, a background check, and a drug and alcohol screening. Depending on the role, additional screenings may include employment history verification, a DMV record check, reference checks, education and credential verification, or a credit history review. We believe in fostering a welcoming and inclusive workplace and encourage everyone to apply, regardless of background. Our hiring decisions are guided by skills, experience, and a shared commitment to our values. If you have any questions about our process, we’re happy to provide support and guidance along the way.