Director of Sales Operations

Itamar

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

Job Type

Hybrid

Job Summary

The Director of Sales Operations plays a critical role in optimizing sales force productivity and driving business efficiency. Reporting to the Senior Vice President of Sales & Marketing, this position works closely with Sales, Operations, Information Systems, Finance, and other internal stakeholders to enhance sales processes, inventory management, forecasting, and customer engagement. This role ensures that strategic initiatives are effectively implemented to support sales objectives and customer needs.

Essential Functions

• Sales & Order Management:
• Oversee the order management process, ensuring alignment with sales programs and customer pricing/agreements.
• Monitor and analyze sales team performance related to sales growth, Sales Mix, ASP and quota achievement
• Support and facilitate the ongoing production forecasts for use by manufacturing
• Work closely with Marketing to develop and implement pricing strategies across all targeted customer profiles and product categories
• Sales Process & Optimization:
• Lead sales forecasting, planning, and budgeting efforts to drive operational efficiency.
• Optimize sales processes, ensuring consistency and identifying opportunities for automation (including CRM implementation).
• Support quota setting, performance tracking, and sales program execution.
• Assist in developing sales incentive compensation programs in collaboration with Finance and HR.
• Establish best practices for sales operations, compliance, and risk management.
• Compensation:
• Lead sales compensation strategy and program governance.
• Manage compensation platforms, processes, and plan administration.
• Analyze compensation data to drive performance and business decisions.
• Technology & Reporting:
• Proactively develop and maintain analysis tools to improve sales efficiency and data-driven decision-making.
• Manage and Monitor key sales reports, refining reporting tools as needed.
• Work with senior leadership to provide accurate, timely performance insights
• Collaboration & Leadership:
• Act as a liaison between the sales team, corporate leadership, and external stakeholders.
• Lead sales team activities, including quarterly business reviews, forecasting, and planning meetings.
• Drive continuous improvement initiatives by working with hospitals, physicians, and patients to enhance sales processes.

Required/Preferred Education and Experience

• Bachelor’s degree
• Sales Operations experience (5+) and/or sales manager experience required.
• Sales Operations experience in medical devices highly preferred

Knowledge, Skills and Abilities

• Proven track record of consulting to business leaders and designing, developing, and implementing high impact and innovative learning and development programs
• Experience leading organizational change initiatives
• Proven strategic, analytical and implementation skills
• Strong interpersonal, organizational, planning and negotiation skills
• Demonstrated experience using instructional technology (simulation, online, web based, etc.)
• Strategic thinker and visionary leader
• Proficiency with Microsoft Office Products including Word, Excel, and PowerPoint

Travel Requirements

• This position may require at least 25% travel. Travel may be outside the local area and overnight and could be for extended period of times.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

$205,000.00 to $265,000.00

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

About Us

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com.

The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.