Director of Statewide IT and Operations

Description Position: Director of Statewide IT and Operations Department: People and Culture Terms of Employment: Regular Full-Time/Exempt (NYCLU staff is currently working in a hybrid model; a number of in-person days will be required). This may require support outside of office hours and weekends for critical IT issues. Salary: $100,000 - $110,000 Application Deadline: Applications will be reviewed until the position is filled. The New York Civil Liberties Union (NYCLU) is one of the nation's leading advocates on behalf of constitutional rights and liberties. Founded in 1951, as the New York affiliate of the American Civil Liberties Union, the NYCLU is a not-for-profit, nonpartisan organization with more than 90,000 members and supporters, and eight offices statewide. We work in the courts, in the legislatures and on the streets to advocate for racial and economic justice, free speech, freedom of religion, privacy and equality before the law for all New Yorkers. For more information, please visit our website: www.nyclu.org . DEI VISION STATEMENT The NYCLU is committed to building an equitable, inclusive, and anti-racist workplace that centers the voices of marginalized and directly impacted communities. This commitment strengthens our mission to protect civil liberties and advance justice across New York. We welcome candidates of all backgrounds to apply, including people of color, women, LGBTQ+ individuals, people with disabilities, formerly incarcerated people, and others whose experiences reflect the diversity of the communities we serve. SUMMARY DESCRIPTION This position is responsible for overseeing daily business operations for the NYC offices as well as 6 Regional Offices throughout the state, supporting Human Resources and managing IT infrastructure. This role requires a privacy-forward strategic thinker who can improve operational efficiency, lead technological initiatives, and ensure reliable, secure systems to support our organizational goals. The NYCLU is a leader in digital privacy policy and advocacy and the civil rights implications of technology. We’re looking for someone to help the organization function efficiently and effectively, while also upholding and advancing our privacy mission. ROLES & RESPONSIBILITIES Oversee daily office operations to ensure efficiency and quality. Drive organizational safeguarding and risk management, in coordination with counsel: Ensure compliance with regulations and standards. Proactively monitor, anticipate, and respond to security and privacy threats, ensuring NYCLU’s infrastructure and protocols are privacy-forward and secure. Supervise IT personnel and infrastructure (networks, systems, software and hardware) for a 100+ person organization: Supervise and mentor IT staff and overseeing vendors. Interface with our National organization on standards and compliance, as necessary. Manage IT procurement and budget. Ensure data integrity, backups, and disaster recovery planning. Driving digital transformation and adoption of new technologies. Support the Director of People and Culture in managing HR and operational projects: Assist with the development and implementation of operational policies, procedures, and best practices. Assist the Director in carrying out HR functions in a unionized office. Monitor performance metrics and identify areas for improvement. Manage vendor relationships, contracts, leases, and service agreements. Lead process improvement and cost-reduction initiatives. - Collaborate with senior leadership on organizational-wide planning and growth initiatives. QUALIFICATIONS Required: Bachelor’s degree in Business Administration, Information Technology, Cybersecurity, or related field (Masters preferred). 6+ years of experience in operations management, IT management, or a similar role (4 years for Director). Proven experience managing individual contributors, teams, and projects. Experience managing complex IT infrastructure, including hardware, networks, cybersecurity, and digital safety principles. Strong communication and interpersonal skills. Strong leadership and organizational skills. Occasional availability for after-hours support for critical IT issues. Commitment to the NYCLU’s mission and our internal goals for diversity, equity, and inclusion. Preferred (please mention if you have any of these): Ability to proactively strategize privacy concerns and organizational safeguarding. Excellent problem-solving and decision-making abilities. Experience with project management tools and methodologies. Ability to manage multiple priorities in a fast-paced environment. Experience with cloud platforms, enterprise AI, and accessibility. Experience with vendor and contract management, for example insurance, lease agreements, etc. Experience developing or leading trainings. Experience with safety and security protocols. HOW TO APPLY Please submit your resume and cover letter that includes your unique qualifications for this position, and where or how you learned of this job posting https://recruiting.paylocity.com/recruiting/jobs/Details/4172695/New-York-Civil-Liberties-Union-Foundation/Director-of-Statewide-IT-and-Operations If feasible, please submit these materials as a single PDF. The NYCLU is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, sex, gender identity or expression, age, disability, religion, national origin, citizenship, marital status , sexual orientation, veteran status, record of arrest or conviction or any other characteristic protected by applicable law. We are committed to diversity, equity, and inclusion, and having a workforce that reflects the communities that we serve. The NYCLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please e-mail [email protected]. If you are selected for an interview, you will receive additional information regarding how to request accommodation for the interview process. This position may be eligible for the Public Service Loan Forgiveness (PSLF) Program.