Director, Partner Success and Delivery (Legacy+)

Director, Partner Success and Delivery

Legacy+

Full-time, Remote (Canada)

Are you a strategic relationship leader who can connect the dots across complex partnerships, confidently advise senior executives and turn ambitious ideas into high-impact programs?

Legacy+ is a full-service agency that helps purpose-driven organizations and leaders turn bold ideas into movements that create meaningful social impact.

We are looking for a Director, Partner Success and Delivery to lead important partner relationships and provide strategic oversight across a portfolio of interconnected projects.

Sitting at the intersection of partnerships and programming, this role will ensure projects are not managed in silos but work together to deliver on a shared vision. You will be a trusted senior partner to internal project leads, Legacy+ executives and the partner’s C-suite, bringing clarity, alignment and momentum to complex, high-profile work.

What You Will Do

• Lead the overall strategy, success and growth of a major partner relationship spanning four distinct projects
• Connect priorities and opportunities across the partnership portfolio, ensuring projects work together toward a cohesive vision
• Serve as a trusted advisor to senior executives, C-suite partners and other high-profile stakeholders
• Oversee all contracted deliverables and program commitments across the partnership portfolio, from planning through measurement and reporting
• Provide strategic guidance to internal project managers, remove roadblocks, manage dependencies and hold stakeholders accountable to key milestones
• Navigate challenging conversations with confidence, diplomacy and sound judgment
• Translate evolving partner needs and ambiguity into clear strategies, recommendations and action plans
• Prepare and deliver executive-ready updates, recommendations and presentations that build confidence in program direction and results
• Partner with marketing and communications teams to shape the broader vision and reach of key programs
• Help develop scalable partnership processes, workflows and best practices that strengthen delivery and the overall partner experience
• Represent Legacy+ at partner meetings, activations and events
• Step in as a trusted senior representative when executive leadership cannot be in the room

What You Bring

• 8-10+ years of experience in partnerships, client success, account management, program leadership or a related field
• Experience managing complex, high-value relationships and multi-stakeholder programs
• Strong executive presence and the confidence to hold your own with senior and C-suite leaders
• The ability to balance partner priorities with organizational needs
• Strategic thinking paired with strong delivery and project management capabilities
• Experience working across programs, marketing, communications, operations and executive teams
• Excellent communication, presentation and relationship-building skills
• Sound judgment, professionalism and comfort navigating ambiguity
• The ability to work independently and provide senior-level leadership without extensive direction
• Experience in the philanthropic, corporate, education or nonprofit sectors is an asset
• Willingness to travel up to approximately 15-20%, primarily for short trips within the U.S.

Why Join Legacy+

This is an opportunity to lead work that is highly visible, deeply meaningful and important to Legacy+'s executive team. Along with a competitive salary, benefits, balance of remote work, and great travel opportunities!

Equal Opportunity

Legacy+ is committed to creating an inclusive workplace. We welcome applications from qualified candidates of all backgrounds and will provide accommodations throughout the recruitment process upon request.