Director, Payroll Applications & Technology

Must Have:

• 10+ years of experience in payroll systems, HRIS, workforce management, payroll technology, or related enterprise applications.
  
• Hands-on experience configuring, administering, troubleshooting, or implementing enterprise payroll or workforce management platforms.
  
• Strong end-to-end payroll knowledge, including Hours-to-Gross, Gross-to-Net, payroll controls, integrations, and U.S. and Canadian payroll requirements.
  
• Experience leading complex production incidents, root-cause analysis, and technical resolution across applications, integrations, and data.
  
• Experience with integrations, APIs, secure file transfers, SQL, data validation, testing, releases, cutovers, and stabilization.
  
• Experience leading technical teams, contractors, managed service providers, and vendors.
  
• Experience managing technology budgets, vendor performance, and business-critical application environments.
  

Responsibilities:

• Own the strategy, technical health, operating model, and roadmap for payroll and workforce management applications.
  
• Lead modernization efforts focused on reliability, automation, observability, analytics, security, and user experience.
  
• Establish standards for application configuration, integrations, reporting, automation, security, and controls.
  
• Ensure payroll-related integrations and data flows are reliable, documented, monitored, and supportable.
  
• Lead technical investigation and resolution of complex payroll, timekeeping, integration, data, calculation, access, and financial posting issues.
  
• Drive critical incidents through containment, root-cause analysis, permanent resolution, validation, and preventive action.
  
• Lead payroll technology implementations, releases, cutovers, go-lives, and stabilization activities.
  
• Build and develop a strong payroll technology team through coaching, cross-training, documentation, and succession planning.
  
• Manage vendors, contracts, statements of work, service levels, budgets, and delivery commitments.
  
• Partner with Payroll, HR, Finance, Security, Audit, integration teams, and other business stakeholders.
  
• Maintain technical documentation, testing evidence, support procedures, runbooks, change controls, and audit-ready materials.
  
• Ensure payroll technology solutions meet payroll, tax, security, privacy, SOX, and audit requirements.
  

Qualifications:

• Bachelor’s degree in a relevant discipline or equivalent professional experience.
  
• Strong experience supporting business-critical payroll or workforce management applications.
  
• Proven experience leading technical teams and complex enterprise application environments.
  
• Strong knowledge of payroll integrations, application support, troubleshooting, testing, and production operations.
  
• Ability to communicate technical issues, risks, priorities, and decisions to senior leadership.
  

Nice to Have:

• Hands-on experience with Infor WFM.
  
• Hands-on experience with UKG Payroll.
  
• Experience with both Infor WFM and UKG Payroll.
  
• Workday Core HCM and Compensation experience.
  
• SAP Finance experience.
  
• Cognos, Power BI, SQL, advanced Excel, or similar reporting and analytics tools.
  
• Experience supporting complex U.S. and Canadian payroll environments.
  
• Experience with union and non-union payroll populations.
  
• Knowledge of entertainment-industry collective bargaining agreements.
  
• Experience with payroll technology migrations, implementations, and large-scale go-lives.
  
• Experience using automation, scripting, monitoring, analytics, or AI-enabled tools.
  
• Agile, Scrum, ITIL, project management, payroll, or relevant platform certifications.