Director Planning & Scheduling (Syteline/CSI)

About Us Main Line Talent Group (MLTG) is a boutique recruiting firm specializing in ERP talent for manufacturing and distribution companies across the US and Canada. We place direct hire and contract professionals across the full spectrum of mid-market and enterprise ERP platforms — including Epicor (Kinetic, Prophet 21, Eclipse, BisTrack), Acumatica, Infor (CSI/Syteline, LN, M3, Visual), SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and more. Our niche focus means we understand the platforms our clients run on and the skills that actually matter, so placements move faster and fit better. Job Description This is a remote position. Our client is a high-growth multinational manufacturer of single-use products and systems used in the production of biological drugs, including cell therapies, gene therapies, and vaccines. With operations in the U.S. and Europe, they supply global pharmaceutical and biotech companies with critical tools for developing and manufacturing some of today's most innovative and life-changing medicines. As they continue to expand their product offerings and global footprint, this is an opportunity to join a nimble, customer-focused company at the forefront of the biotech industry. The Director of Planning & Scheduling is a hands-on role responsible for owning and optimizing manufacturing planning and scheduling processes using the company's Infor CloudSuite Industrial/Syteline ERP system. This role partners closely with Sales, Operations, Supply Chain, Manufacturing, and Quality, and directly with executive leadership, to ensure demand and supply are balanced, inventory is optimized, and production runs efficiently. The Director owns the Sales & Operations Planning (SIOP) process end to end, sets planning strategy and standards, reviews safety stock adequacy, conducts lead time reviews, and troubleshoots complex planning issues such as production bottlenecks, operating with a high degree of independence and serving as the organization's senior subject-matter expert on planning and scheduling. Sales & Operations Planning (SIOP) Process Own and lead the monthly SIOP process, setting the agenda and driving decisions across sales, operations, finance, and executive leadership teams Analyze demand forecasts, inventory levels, and production capacity to balance supply and demand across the product portfolio Set the strategy for, develop, and maintain master production schedules (MPS) aligned with business objectives and customer commitments Monitor and report on SIOP KPIs, including forecast accuracy, safety stock levels, and on-time delivery performance Safety Stock & Inventory Management Regularly review and assess safety stock levels across all SKUs to balance service levels with carrying costs Establish and maintain appropriate safety stock targets based on lead time variability and demand volatility Identify opportunities to reduce excess inventory while maintaining target service levels Conduct monthly inventory adequacy reviews and present findings and recommendations to operations leadership Lead Time Management & Compliance Conduct regular lead time reviews for raw materials, components, and finished goods Monitor vendor and internal manufacturing performance against established lead time standards and guidelines Identify and escalate lead time variances; collaborate with Procurement to implement corrective actions Maintain lead time documentation and update planning parameters within Syteline as conditions change Planning Issue Troubleshooting & Optimization Identify and troubleshoot planning anomalies, including production bottlenecks, material shortages, and capacity constraints Analyze root causes of planning exceptions and recommend corrective actions to Operations and Procurement teams Monitor Syteline alerts and exception reports; investigate and resolve planning discrepancies in a timely manner Participate in continuous improvement initiatives to enhance planning accuracy and system utilization Collaborate with Production and Operations to resolve scheduling conflicts and capacity constraints Serve as the organization's senior authority on planning and scheduling, advising executive leadership on capacity strategy, planning risk, and process maturity Establish and document planning processes, standards, and best practices across the organization; mentor and develop other planning personnel Requirements Education Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, Industrial Engineering, or a related discipline Required Experience & Competencies Minimum of 7 years of progressive experience as a Master Scheduler or in a similar senior planning/scheduling role within a manufacturing, supply chain, or operations environment Hands-on Infor CloudSuite Industrial/Syteline scheduling experience required; deep working knowledge of Syteline's planning, scheduling, and MRP functionality is essential to this role Strong understanding of demand forecasting, inventory management, master scheduling, and S&OP/SIOP processes Working knowledge of lead time management, safety stock calculation, and production scheduling principles Experience in medical device, biopharmaceutical, life sciences, or other FDA/ISO-regulated manufacturing environments preferred Strong ERP system aptitude and understanding of manufacturing processes and production workflows Proficiency with Excel and data analysis Excellent attention to detail with strong organizational and project management skills; ability to manage multiple priorities and meet deadlines Self-directed with strong ownership and accountability; comfortable setting direction and influencing decisions at the executive level without formal authority over other staff Excellent verbal and written communication skills; a collaborative team member who builds effective working relationships across departments Proficiency with Microsoft Office and ERP/MRP systems