Director, Product Development

Overview

Planview has one mission: to close the gap between strategic intent and business outcome, providing the intelligence organizations need to act decisively.

As the global leader in Strategic Portfolio Management, Planview helps organizations of all sizes achieve their business goals, faster and smarter. Our comprehensive platform bring initiatives, investments, and resources into a continuous, connected model of the business: the actionable understanding leaders need to move decisively, keep teams and AI in lockstep, and know how their initiatives are performing.—now powered by Planview Anvi, our next-generation enterprise AI that delivers expert guidance, intelligent recommendations, and actionable insights, turning complex data into decisive action from strategy through execution.

Recognized as a Leader in the 2026 Gartner Magic Quadrant for Strategic Portfolio Management for the fifth consecutive year, we proudly serve more than 3,000 customers globally, including 45% of the Fortune 100—and more than 3 million users worldwide.

Why Join Planview?

At Planview, our people’s connections drive our innovation and success. Our global team of 1,500+ employees work remotely and across offices in Austin, Vancouver, Hod HaSharon, Bangalore, Sydney, and Stockholm. We've built a world-class, connected culture rooted in shared values that empowers our teams to thrive and succeed from anywhere. When you join Planview, you're not just joining a company, you're joining a movement to transform how the world works.

Discover more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and X.

Responsibilities

Lead Global Delivery and Customer Outcomes

• Own delivery quality, customer satisfaction, financial performance, and execution confidence across the global Retain portfolio.

• Establish clear expectations for delivery, engineering execution, quality, collaboration, customer responsiveness, and risk management.

• Oversee portfolio planning, forecasting, staffing, utilization, margin performance, and continuous improvement, including effective collaboration with India-based teams.

• Serve as an executive escalation point for strategic customers, ensuring clear ownership, recovery plans, communication, and root-cause actions.

Connect Product, Engineering, and Customer Value

• Partner with Product and Engineering leaders to create viable, sequenced, and customer-focused roadmaps.

• Balance customer commitments, product strategy, capacity, technical feasibility, quality, technical debt, modernization, security, reliability, EOL remediation, and platform sustainability.

• Translate technical risks and engineering constraints into clear implications for customer outcomes, investment, margin, timing, and delivery confidence.

• Ensure roadmap decisions have clear priorities, owners, assumptions, dependencies, confidence levels, and trade-offs—and can be clearly communicated to customers and executives.

Drive Business Growth and Development Services

• Partner with Sales and customer-facing leaders to expand accounts, support new-logo growth, and increase bookings.

• Identify and shape repeatable opportunities in modernization, migration, integration, technical assessment, upgrades, adoption, and development services.

• Evaluate opportunities for customer value, commercial potential, delivery repeatability, capability requirements, capacity, margin, and operational risk.

• Convert validated opportunities into scalable offerings rather than one-off commitments that create unsustainable support obligations.

Build Leadership Capacity and Organizational Resilience

• Lead, coach, and develop distributed Delivery, Development, and Engineering leaders across products, customers, regions, and time zones.

• Build a strong leadership bench through delegation, succession planning, targeted development, and clear accountability.

• Strengthen operating clarity, leadership coverage, decision-making, technical judgment, stakeholder management, and customer orientation.

• Oversee hiring, career progression, performance management, and capability development for delivery and development talent.

Establish Effective Operating Governance

• Create a consistent operating rhythm for portfolio, roadmap, modernization, customer escalation, delivery-risk, and executive decision reviews.

• Ensure effective Sales-to-Delivery handoffs, including alignment on customer needs, scope, estimates, feasibility, roadmap implications, and staffing.

• Identify systemic product, process, quality, or capability issues and drive corrective action across the organization.

• Maintain alignment with Planview methodologies and promote disciplined, transparent, and scalable execution.

Qualifications

• 15–18 years of experience in professional services, consulting, software development, engineering leadership, product engineering, or technology delivery.

• 8–12 years of leadership experience across complex programs, portfolios, products, engineering organizations, or enterprise delivery environments.

• 5+ years leading large, distributed teams and developing Delivery, Development, or Engineering managers across regions and time zones.

• Demonstrated success managing software development organizations and building effective leadership structures.

• Strong understanding of architecture dependencies, engineering practices, modernization, EOL management, technical debt, upgrades, reliability, security, and platform sustainability.

• Proven ability to partner with Product and Engineering leaders to shape feasible roadmaps and communicate value, risk, and trade-offs to customers and executives.

• Experience leading complex customer escalations and improving satisfaction, retention, adoption, and expansion.

• Track record of building leadership succession, coaching emerging leaders, and improving organizational resilience.

• Experience developing professional-services or development-services offerings with strong commercial, delivery, and margin outcomes.

• Broad understanding of enterprise AI delivery, including generative AI, LLMs, RAG, agentic AI, workflow automation, data readiness, cloud platforms, governance, and adoption.

• Strong financial, commercial, communication, and executive stakeholder-management skills.

Great Benefits and Fun Perks

At Planview, you’ll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy:

• Unplugged Days: 4 company-wide paid days off per year to recharge and relax.
• Generous PTO offerings (region dependent).
• Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support.
• Paid time to volunteer through Planview’s Force for Good Week.
• Employee Referral bonus program.
• Weekly office lunches for hybrid team members and social events.
• Flexible work hours/environment.

Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you!