Director, Sales Enablement

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Director, Sales Enablement What does a successful Director, Sales Enablement do at Fiserv? As a part of the sales enablement team, you’ll equip the Sales organization with the foundational knowledge, skills, and behaviors necessary to succeed in their roles, while reinforcing a consistent sales methodology and culture across the global organization. This includes providing tools, resources and training needed to effectively sell a product or service, thereby enhancing sales performance and productivity within the organization. What you will do: Cross-Functional Collaboration: Partner with Product, Marketing, Sales, and HR to align messaging, capture market needs, and ensure a cohesive strategy. Content & Asset Creation: Develop high-impact training content, playbooks, and structured learning paths aligned with the buyer’s journey. Content Management: Maintain, organize, and regularly update enablement materials within Seismic to ensure accuracy. Program Design & Execution: Create and run structured programs for onboarding, continuous learning, and strategic sales plays. Training Delivery & Facilitation: Lead dynamic live and virtual training sessions, practical workshops, role-play exercises, and certifications. Onboarding & Ramp Optimization: Partner with Sales Leaders to deliver a consistent learning experience that accelerates new hire time-to-productivity. Analytics & Impact Tracking: Build dashboards to track enablement impact and monitor key onboarding KPIs like time-to-first-deal. Operations & Localization: Manage calendar planning, communications, and logistics, while customizing programs for regional or segment-specific needs. What you will need to have: Minimum of 8+ years in a Sales role working on complex opportunities Previous knowledge of Fiserv product suite or in the acquiring space and ability to translate to individual Sales talent Experience in cross-functional enablement initiatives with measurable outcomes Experience in building material, presentations, case studies Experience collaborating effectively across many internal stakeholders including Sales, Product, Marketing and Human Resources Excellent communication skills required What would be nice to have: Excellent project management and organizational skills Strong consultative skills with the ability to translate GTM strategy into enablement action Direct sales or sales management experience highly preferred Product marketing or content development experience is a plus Salary Range $96,000.00 - $163,200.00 These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. 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