Location:
Remote (EST Hours)
Schedule:
Monday to Friday, 8:00 AM - 4:00 PM EST
Job Overview
We are hiring a Dispatchers/Job Reviewers to support daily operations by reviewing completed technician jobs and ensuring accuracy before final close-out. This role involves handling high job volume (approximately
400 jobs
per day) while maintaining strict quality standards.
The ideal candidate is analytical, organized, and comfortable working independently in a remote environment. Experience with ServiceTitan or similar job management software is preferred.
Key Responsibilities:
Review completed jobs from the previous day for accuracy and completeness
Identify and correct discrepancies in documentation, notes, and reporting
Process and finalize technician work orders
Coordinate with technicians and internal teams to resolve issues
Maintain accurate records within the job management system
Requirements
Experience in dispatching, scheduling, job reviewing, or a related operational role
Strong attention to detail and sound judgment
Ability to manage high-volume workload efficiently
Proficiency in CRM or job management software (ServiceTitan preferred)
Clear written and verbal communication skills
Power backup and fully functional laptop/PC
Preferred Background
Experience in HVAC, plumbing, electrical, or other service-based industries
Note:
Candidates
must have a strong internet backup and a fully functional laptop/PC
with minimum
two monitors
for workflow efficiency and to be considered for this role