District Parts & Service Manager

Role Summary:

As District Parts & Service Manager you will be achieving targets A/S of Dealers in the assigned area, reaching HCX (Hyundai customer experience) target and ensuring that Dealers’ facilities/equipment meet HMCI standards.

We want you to:

• Plan on a regular basis meeting with Dealers staff and managers
• Identify an action plans needed to achieve the qualitative and quantitative targets in the assigned area
• Monitor and report on KPIs set by HMCI
• Evaluate and review processes of the Authorized Workshops, with a specific focus on Customer satisfaction
• Dealers’ staff skills assessment
• Define marketing activities of local dealers in accordance with HMCI guidelines and analyze of their effectiveness
• Analyse actions and performance of competitors in the assigned area
• Evaluate and contact potential new candidates to develop business in the assigned area

About you:

• Minimum 3 years' experience in related position
• Fluent English
• University Degree (Bachelor/MBA etc.)
• Market understanding
• Prioritizing and Organizing Work
• Managing Time
• Profit Orientation
• Flexibility in zone assignement
• This position involves regular travel across the assigned area.

What we offer:

• Dynamic, international environment within the automotive industry.
• Continued learning and professional development
• Car lease mobility program
• Daily ticket restaurants
• Health Insurance
• Wellness program
• A highly competitive salary and benefits package, with a yearly gross salary of up to € 50.000, depending on experience, and a performance-based bonus.
• Flexible working hours and hybrid work policy.