District Support Officer

About This Role

• Location District 18 Swan Hill
• Full Time Ongoing
• PTA 2 $65,457pa plus 12% superannuation
  
  
  

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About The Role

We are seeking a motivated individual with experience in administration and stores or inventory management to join our team. Working within the emergency services sector, you will be part of a positive, supportive and close-knit team while gaining valuable experience across administration, customer service and inventory management functions.

Key responsibilities include:

• Data entry, database and systems coordination.
• Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling and tracking.
• Warehouse and logistics including PPC/E management, order collation dispatch and repairs.
• Inputting and coordinating stores data using relevant CFA systems (SAP, RMS etc), Microsoft Excel and providing information from these where requested.
• Records administration and data entry.
• Liaising with suppliers to obtain quotes and coordinate purchasing requirements.
• Providing high-quality customer service to internal and external stakeholders.
• General administrative and office support duties.
• Accounts payable administration.
• Building effective working relationships with a broad range of internal and external stakeholders.
• On occasion and in line with qualifications participating in Incident Management support roles.
  
  
  

About You

You are enthusiastic, motivated and eager to learn, with strong organisational skills and excellent attention to detail. You will enjoy working in a fast-paced team environment and be comfortable managing a variety of tasks.

You will also demonstrate:

• Strong written and verbal communication skills.
• Sound computer and data entry skills, including working knowledge of Office 365 (Excel, Outlook, SharePoint, Word – knowledge of other applications is a bonus).
• The ability to work proactively with minimal supervision.
• A commitment to teamwork and customer service.
• Adaptability, positive attitude, a willingness to learn and a desire to demonstrate your initiative.
• Self-motivation and a willingness to pitch in where needed.
• The ability to interact professionally with people at all levels.
• Excellent organisational and time-management skills and a proactive and autonomous approach.
  
  
  

Please note, a driver's licence, some travel and after-hours work may be required for this role.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways
  
  
  

Your Application

Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

Applications close: 11:59pm 3rd November 2026

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au