Divisional Merchandise Manager, Ski & Snow Hardgoods

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection. Reports to : VP, Merchandising Hardgoods Location : British Columbia (Remote) What you get to do every day: As our Divisional Merchandise Manager, Ski & Snow Hardgoods , you will own one of Backcountry's most commercially significant and passion-driven categories — defining and executing the full assortment strategy across resort ski, backcountry/touring, and snowboard. This role exists to bring sharper category vision, stronger vendor partnerships, and more disciplined financial stewardship to a highly seasonal, high-stakes business unit. You will lead a merchandising team, partner cross-functionally with Inventory Planning, Finance, and Digital, and represent Backcountry at the highest levels of the global snow industry. At 6–12 months, success means a clearly differentiated assortment that outperforms on sell-through and gross margin, a team that is aligned, accountable, and growing, and vendor partnerships that have unlocked exclusive or SMU product unavailable to competitors. You will be the definitive internal authority on the ski and snow hardgoods market. This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility. What You'll Do Category Strategy & Market Leadership Define and execute a multi-year strategy across ski, snowboard, and backcountry hardgoods Leverage deep knowledge of the global vendor and brand landscape to identify opportunities and emerging trends Translate regional customer needs (e.g., East vs. West mountains) into differentiated assortment strategies Drive top-line growth, gross margin, sell-through rate, and inventory productivity in partnership with Inventory Planning and Finance Assortment & Lifecycle Management Build tiered assortments that serve multiple customer segments across price points and expertise levels Curate a balanced mix of full-price, off-price, and closeout product to maximize lifecycle value Lead end-of-season closeout buying strategies to optimize inventory turns and minimize risk, partnering with Inventory Planning and Finance to align on OTB, receipt timing, and payment structure Ensure assortments drive units per transaction (UPT) through thoughtful cross-category integration Vendor Strategy & Differentiation Develop and deepen strategic partnerships with key ski and snow brands through on-site meetings, regular business reviews, and new product evaluations Lead business development initiatives with vendors to unlock exclusive and differentiated opportunities Create SMUs and exclusive assortments that set Backcountry apart from competitors Maintain a strong pulse on competitive positioning and evolving brand strategies Retail & Customer Experience Champion the end-to-end customer journey across digital and retail touchpoints Partner with cross-functional teams to build and scale demo fleet and seasonal rental programs Ensure seamless integration of hardgoods with accessories, travel gear, and adjacent categories Cross-Functional Partnerships Partner with Inventory Planning to align open-to-buy, manage receipt flow, and optimize in-season reorder and markdown decisions Collaborate with Finance, Marketing, and Digital/UX teams to align category investments with financial targets, campaign timing, and on-site merchandising execution Leverage sell-through data, digital conversion metrics, and customer demand signals to inform assortment decisions, identify risk, and surface opportunities in real time Team Leadership Lead, coach, and develop a high-performing merchandising team Establish clear goals aligned to business outcomes and hold the team accountable for results Foster a culture of ownership, innovation, and continuous improvement Required Qualifications Deep expertise in ski and snowboard hardgoods, with a strong point of view on product and trends Strong understanding of the global snow market, vendor landscape, and brand ecosystem Proven ability to translate regional nuances (East vs. West, resort vs. backcountry) into winning assortment strategies Extensive experience managing highly seasonal businesses, including lifecycle and inventory planning Demonstrated success building assortments across multiple price tiers and customer expertise levels Experience across full-price, off-price, and closeout channels with a focus on end-of-season optimization Background in retail service models, including demo fleets and rental programs Experience developing SMUs, exclusives, and differentiated assortment programs with key vendors Strong track record of building strategic brand partnerships and long-term vendor relationships Understanding of adjacent categories including snow accessories, travel, and gear ecosystems Proven ability to influence the full customer journey and drive metrics such as UPT and conversion Experience leading and developing high-performing merchandising teams Demonstrated ability to work cross-functionally with Inventory Planning, Finance, and Digital to align assortment decisions with OTB, margin targets, and digital performance Deep familiarity with ski industry vendor dating programs and time-sensitive off-price buying windows Analytical fluency with sell-through analysis, conversion metrics, and demand forecasting to drive data-informed buy decisions Preferred Qualifications Experience managing ski or snow hardgoods at a multi-channel retailer with both digital and physical store presence Established relationships with major ski and snowboard hardgoods brands (e.g., Salomon, Atomic, K2, Burton, Black Diamond) Experience scaling demo fleet or rental programs across multiple locations or seasons Familiarity with e-commerce merchandising tools, digital conversion analysis, and on-site product presentation Previous experience developing or managing SMU programs at volume with national or global brands Why Join The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work. Executive Access: Work directly with brand CEOs and senior Backcountry leadership, solving real category challenges and earning mentorship from top operators in outdoor retail. AI-First Skill Building: Get hands-on with the most advanced AI and analytics tools on the market — from automation to demand forecasting — and build a modern skillset that sets you apart in any retail environment. Accelerated Career Path: High performers are quickly entrusted with expanded scope, new challenges, and leadership opportunities across CSC Generation's portfolio of brands. Competitive Benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands. Interview Process Recruiter Screen: A 30-minute conversation with our recruiting team to learn about your background, share more about the role, and confirm mutual fit. Hiring Manager Interview: A deep-dive conversation with the VP, Merchandising Hardgoods focused on your category expertise, vendor strategy experience, and approach to seasonal business management. Category Strategy Exercise: A short take-home exercise to understand how you think about assortment architecture, vendor prioritization, and financial trade-offs in a highly seasonal category. Cross-Functional Panel / In-Person Interview: Interviews with Backcountry leadership across Merchandising, Inventory Planning, and Finance — conducted in-person or via video. Reference Checks: Conducted in parallel with the final stages where possible. Offer: We move quickly for the right candidate. CSC Generation is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [email protected].