Drug Screening and Occupational Health Specialist

The Drug Screening and Occupational Health Specialist coordinates drug testing and occupational health services for AB Global’s clients, ensuring each request is handled accurately, efficiently, and with care.

This position manages scheduling, monitors pending services and results, works with laboratories and healthcare providers, and helps clients and candidates navigate the screening process. The Specialist maintains clear communication, protects sensitive information, and follows company procedures and applicable requirements while delivering AB Global’s Gold Standard of service.

• At least one year of experience in drug screening, occupational health, background screening, or a related field.
• Working knowledge of drug testing and occupational health processes, requirements, and best practices.
• Experience coordinating with laboratories, collection sites, healthcare providers, or MRO services preferred.
• Customer service or call center experience preferred.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Exceptional attention to detail and accuracy.
• Clear written and verbal communication skills.
• Ability to work effectively with clients, candidates, vendors, and internal teams.
• Proficiency in Microsoft Office and the ability to learn screening platforms and vendor systems.
• Ability to handle confidential information with discretion and integrity.
• Ability to work independently, recognize issues, and seek guidance when appropriate.