E-commerce Executive

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E-commerce Executive

company Bohomoon location Telford, England, United Kingdom work mode hybrid posted 28 Aug

• Ecommerce Executive
• Telford HQ - Hybrid role, minimum 3 days per week in Telford office
• **About Bohomoon**
• At Bohomoon, we're passionate about creating affordable, trend-led jewellery that empowers our customers to express themselves with confidence. As one of the UK's fastest-growing jewellery brands, we're looking for a commercially minded Ecommerce Executive to help drive the performance of our website and digital customer experience.
• If you're commercially focused, highly analytical and enjoy spotting opportunities to improve performance, we'd love to hear from you.
• **Job Overview:**
• We're looking for a commercially minded Ecommerce Executive to join our team and support the day-to-day trading and management of the Bohomoon website.
• You'll be hands-on with Shopify Plus, managing the Site and App, promotions, merchandising and onsite content, while using data and customer insights to identify opportunities to improve CVR, customer experience and revenue.
• You'll be responsible for ensuring the website is trading effectively, products and promotions are presented correctly, and the customer journey is continually optimised.
• This is an exciting opportunity for someone who enjoys working with data, understands ecommerce trading and isn't afraid to take ownership and make things happen.
• We're looking for someone who thinks for themselves, takes ownership and spots opportunities rather than simply waiting for tasks to be assigned.
• **Key Responsibilities:**
• Produce weekly trading reports and analyse website performance.
• Turn data into clear insights and recommendations to drive growth and share actionable insights with the wider business.
• Manage products, collections, navigation and merchandising within Shopify Plus, working closely with relevant teams to coordinate website updates, launches, campaigns and new product drops.
• Create and manage promotions, discount codes and seasonal campaigns.
• Support forecasting, reporting and analysis of key trading periods and promotional activity.
• Test website updates thoroughly across desktop, mobile and App.
• Proactively identify trends, issues and opportunities within website and customer data rather than simply reporting on performance.
• Monitor CVR, product performance and onsite behaviour to identify opportunities for improvement.
• Use website data and customer insights to identify A/B testing opportunities and customer journey improvements, working closely with the Dev team to implement them.
• Work with the Ecommerce Manager to develop and execute trading plans against commercial targets.
• Work closely with CRM, Paid, Product, Creative and Customer Service teams to ensure the website supports wider commercial activity.
• **Skills and Experience:**
• 2+ years' experience in an Ecommerce role, ideally within jewellery, fashion, lifestyle or a similarly fast-paced consumer brand.
• **Strong Shopify Plus experience is essential**
• – you should be comfortable managing the platform independently and confident navigating its core functionality.
• Strong understanding of ecommerce trading and digital merchandising.
• Experience with CRO, A/B testing and customer journey optimisation.
• Strong Excel and analytical skills.
• Commercially minded with a genuine interest in using data to drive decisions.
• Excellent attention to detail and organisational skills.
• Proactive, curious and comfortable working autonomously.
• A problem solver who thinks for themselves, takes ownership and looks for opportunities to improve performance.
• *Desirable*
• Experience working within a fast-paced fashion, jewellery or lifestyle ecommerce environment.
• Experience using ecommerce analytics and reporting platforms.
• Experience working with CRM, Paid Media and wider digital marketing teams.
• Understanding of customer behaviour and onsite analytics.
• Experience working with development teams on website improvements and A/B testing.
• **What Success Looks Like**
• Website trading is consistently well managed, accurate and commercially focused.
• Improved CVR and customer journey performance through data-led optimisation.
• Products, collections, promotions and campaigns are delivered accurately and on time.
• Trading reports provide clear, actionable insights that support commercial decision-making.
• Opportunities, issues and trends are proactively identified and acted upon.
• Ecommerce performance and revenue targets are supported through effective trading and merchandising.
• The website and App provide a seamless and engaging customer experience.
• **What We Offer**
• Competitive salary.
• Company pension.
• Staff discount.
• Complimentary monthly jewellery allowance.
• Career development opportunities.
• Creative and collaborative working environment.
• Free on-site parking.
• Company events.
• Casual dress.
• Employee Assistance Programme.
• Wellbeing initiatives.
  
  

Compensation & Benefits

salary not disclosed

+pension+staff discount

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