E-Commerce Manager

E-Commerce Manager Thrive at Dustin: IT innovation, growth, and a dynamic team of over 2000 colleagues. Ready to make an impact? We usually respond within a week Take ownership of Web Sales performance and see the impact of your decisions on commercial results. As E-Commerce Manager, you’ll turn data and customer insights into action, driving growth today while shaping the digital customer experience and loyalty of tomorrow. This is what makes the position as E-Commerce Manager unique Take ownership of Web Sales performance for one or more countries and see the direct impact of your decisions on commercial results within B2B. Join an international team of E-Commerce Managers, translating global initiatives into local opportunities and sharing insights across markets. Help shape the customer experience in an environment investing in data-driven personalisation and continued development of the e-commerce platform. You’ll join a collaborative and action-oriented team that believes the best results come from working together. With a holistic approach and a strong focus on building relationships across the organisation, the team turns opportunities into action and works across functions to achieve shared commercial goals. My name is Saffri Holwerda , and I am the Head of E-Commerce at Dustin. As a leader, I believe in creating a collaborative environment where we work as a team while recognising the unique qualities of each person. I encourage you to be proactive and take the lead, while supporting and coaching you as we work towards our goals together. Your role & influence as E-commerce Manager Responsibility: You will be given responsibility for Web Sales performance in one or more countries, driving commercial results and the online customer journey while balancing immediate sales opportunities with long-term customer loyalty. Collaboration: Together with your team, you take care of Web Sales results for one or more countries. You’ll work closely not only with your immediate team members but also with Offering, Digital Product Management, Marketing and Relation Sales to turn commercial plans into action and achieve shared goals. Core activities: Drive commercial results by creating and executing the commercial plan for your channel, setting targets and priorities and adjusting your approach as the market evolves. Take responsibility for the online customer journey, from traffic and conversion to repeat orders, using merchandising activities to drive sales and strengthen long-term customer loyalty. Use sales and customer data to identify opportunities and lead cross-functional execution, building strong relationships across the organisation to turn insights and strategy into results. Benefits of joining Dustin We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us. Curious? Our Life at Dustin page has you covered. You can find more of our benefits below in the vacancy. This is what we imagine you bring We envision you as a curious and commercially driven individual who combines an analytical mindset with the ability to lead through influence and build strong relationships across the organisation. Additionally, it's important that: You have a commercial background and at least three years of experience in e-commerce within a B2B environment. You have strong leadership and stakeholder management skills, with the ability to align and influence others without formal authority. You are analytical and data-driven, with the ability to turn sales and customer insights into commercial actions. You have a bachelor’s degree level of working and thinking. What can you expect next? To ensure a fair recruitment process free from unconscious bias, we handle your application anonymously and do not accept cover letters. Please refrain from sending one, so that the selection is based solely on professional competencies. We expect the following steps in the recruitment process: Telephone screening with TA partner 1st interview with hiring manager Assessment (Personality- and cognitive thinking test) through Assessio 2nd interview with hiring manager and/or colleague Final interview at our office. Department Online Sales & Development Role Ecommerce Locations Nijmegen , Leiden Remote status Hybrid Required working hours 40 Required language(s) English Need more reasons to become a Dustineer? Collective health insurance The option for a low-cost group health insurance plan Home office and compensation An extensive home office furnished by Dustin. For each day you work from home, you will be paid: €2.45, provided for roles where applicable. 27 vacation days Based on a 40-hour working week Dustin Academy A dedicated focus on your personal growth through individual development plans Pension We provide a pension scheme at Zwitserleven with a premium rate of 13% for all ages. We pay 9% and your contribution is 4%. This is what makes Dustin special As you grow, we grow. Your development is crucial to us. We encourage everyone to stay curious and keep learning. That's why we have our own Dustin Academy, which supports your continuous growth. Be part of an exciting journey. With teams in the Netherlands, Sweden, Denmark, Norway, Finland and Belgium, we are a leading online IT partner in the Nordics and the Benelux, constantly striving to become one of Europe's top IT partners. Make an impact that matters. We prioritise sustainability every day with ambitious goals to reduce climate impact, increase circularity and promote social equality. Diversity and inclusion are an integral part of our strength. Together we win as a team. We embrace a supportive culture, encourage a sustainable work-life and support healthy lifestyles. We offer flexibility, allowing a mix of digital and office work tailored to your role and providing the best conditions for a balanced daily life. Dustineers Rob Bluiminck Head of Service delivery, Projects & Specialists Sander Dirks Talent Acquisition Partner Gregory Williams Teammanager Sales Karishma Sindhu Talent Acquisition Partner Titus Hessel Welin Manager Talent Acquisition Elza van Grootel-Coenraats Talent Acquisition Partner Ida Wannebro Talent Acquisition Partner Daniël Sünnen Credit Controller Large Enterprise More people About Dustin Dustin is a leading online based IT partner in the Nordics and the Benelux. We help our customers to stay in the forefront by providing them with the right IT solution for their needs. We offer approximately 280,000 products with related services to companies, the public sector and private individuals. Sales for the financial year 2023/24 amounted to approximately SEK 21.5 billion and more than 90 per cent of the revenues came from the corporate market. Dustin has approximately 2,000 employees and has been listed on Nasdaq Stockholm since 2015 with headquarters in Nacka Strand just outside central Stockholm.