E-commerce Operations & Admin Assistant — Remote

Location: Remote — Indonesia

Employment Type: Full-Time

Salary: IDR 6,000,000/month

Company Supported: Singapore-based company

About the Role

We are looking for a reliable and detail-oriented Operations & Admin Assistant to remotely support the day-to-day operations of a Singapore-based company.

This is a hands-on role suited to someone who is highly organized, comfortable managing multiple administrative and operational tasks, and proactive about following up and keeping things moving.

You will work across invoicing, sales and expense tracking, order coordination, documentation, customer and supplier communication, marketplace administration, and general business support.

Key Responsibilities

• Prepare invoices and maintain accurate records of sales, payments, and expenses
• Organize and maintain documents, reports, spreadsheets, and operational records
• Support marketplace and e-commerce sales administration, especially Shopee, Lazada, and Shopify, including reporting
• Manage emails, routine correspondence, and follow-ups
• Monitor incoming orders and coordinate shipments and deliveries
• Communicate and follow up with customers, suppliers, retailers, logistics partners, and other stakeholders
• Prepare and submit documents, forms, and other administrative requirements as needed
• Handle routine customer or stakeholder enquiries via WhatsApp and other communication channels
• Provide basic social media administrative support, including uploading and scheduling posts
• Maintain accurate and up-to-date information across relevant systems and platforms
• Assist with other general administrative and operational tasks as required

What We’re Looking For

• Strong organizational skills and attention to detail
• Good written and verbal communication skills in English
• Previous experience working with Shopee, Lazada, and Shopify
• Comfortable using Google Sheets, Microsoft Excel, email, and online business platforms
• Able to work independently and manage multiple tasks effectively
• Strong follow-up skills and a sense of ownership over assigned responsibilities
• Proactive, dependable, adaptable, and willing to learn
• Comfortable working remotely and communicating with an overseas team
• Previous experience in administration, operations, e-commerce, order management, or a similar role is an advantage

Compensation

IDR 6,000,000 per month

Why Join?

This role provides an opportunity to work remotely while gaining hands-on exposure to the operations of a Singapore-based business. You’ll be involved in multiple areas of the business rather than performing repetitive administrative work in just one function.

If you’re organized, dependable, and someone who takes initiative instead of waiting to be reminded about every task, we’d like to hear from you.

Apply through LinkedIn with your latest CV/resume.