E-Commerce Operations Coordinator

E-Commerce Operations Coordinator Full-time, fully remote e-commerce ops role for a European distributor. Manage marketplaces, clean up product data, and bring structure to the team. We usually respond within a week The Position We're looking for a structured and detail-oriented E-Commerce Operations Coordinator to support a growing distributor of sustainable non-food products based in Europe. You'll own the day-to-day operations across B2C e-commerce platforms ( Bol.com and Lightspeed) and support the B2B purchasing workflow in Odoo. The business has a backlog of product data that needs cleaning up — over 2,500 outdated SKUs to sort through — plus ongoing marketplace management, product launches, and supplier purchasing that currently sits with the founders and a stretched product manager. This is not a basic data-entry role. You'll be expected to bring structure and consistency to a fast-moving team, take full ownership of the e-commerce operations, and over time, identify ways to improve systems and processes. The business owners are big-picture thinkers; they need someone who can build and maintain the operational foundation underneath them. If you're organised, reliable, comfortable with e-commerce platforms, and thrive in a role where you bring order to chaos, apply now! The Details Job Location : Remote, work from home. Company Location : The Netherlands Job Type: Full-time, 40 hours per week. Salary: Please review the job application. Work Hours : Flexible scheduling. You must be available at 1:00 PM Netherlands time (CET/CEST) each weekday for the team's daily standup meeting. Responsibilities B2C E-Commerce Operations • Manage product listings on Bol.com (the Dutch Amazon) — keeping stock levels, pricing, product information, and certifications accurate and up to date. • Maintain and update the Lightspeed e-commerce store — product uploads, pricing, and content. • Clean up the existing product database — identifying and removing outdated SKUs, correcting product data, and organising the catalogue. • Support new product launches across marketplace and e-commerce channels. B2B Purchasing & Supplier Support • Create purchase orders and fill forecast documents in Odoo for B2B brands and suppliers. • Follow up with suppliers via email to track orders, confirm deliveries, and resolve issues. • Support the product manager by taking over routine purchasing tasks so she can focus on larger projects. Operations & Process Improvement • Monitor day-to-day operations and flag problems early — stock discrepancies, listing errors, supplier delays. • Keep product documentation organised and up to date, including certifications for medical devices. • Identify and suggest improvements to workflows and processes — bringing structure and consistency where it's needed. Software Skills Proficient in: • E-commerce platforms — Shopify, Lightspeed, WooCommerce, or similar. • Online marketplaces — Amazon Seller Central, Lazada, Shopee, Bol.com , or similar. • Microsoft Office or Google Workspace for day-to-day admin. Ideal but not essential: • Odoo or similar ERP/inventory management software. • Experience with Bol.com specifically. • AI and automation tools. We Want to Hear From You If You Have… • 3-4+ years of experience in e-commerce operations, inventory management, or a similar role. • Experience supporting businesses based outside the Philippines ; European, Australian, or US companies are a strong plus. • Hands-on experience managing product listings on an online marketplace (Amazon, Lazada, Shopee, Bol.com , or similar). • Experience with purchasing; creating purchase orders, tracking stock, and following up with suppliers. • Strong written English communication skills (supplier emails, internal coordination). • Confidence working across multiple platforms and learning new systems quickly. You Must Also Be Someone That… • Is highly structured, patient, and detail-oriented; you bring calm and consistency to a fast-paced team. • Can work independently for the majority of your hours, then come together for daily check-ins. • Takes ownership of tasks from start to finish without needing to be chased. • Is a reliable executor first; someone who gets things done properly and on time, every time. • Can also think one step ahead; if you see a better way to do something, you'll flag it and suggest an improvement. • Is comfortable with repetitive, detail-heavy work (data cleanup, product uploads) and treats it with the same care as higher-level tasks. How to Apply If you're an experienced e-commerce operations coordinator looking for a full-time remote role with a growing European company, please complete our application form! Department General Administration & Operations Role Admin and Operations VA Locations Netherlands - Remote Remote status Fully Remote