E - Commerce Operations Coordinator

About the Role

We are a growing food & beverage brand looking for a highly organised, detail-oriented Operations Coordinator to support our day-to-day operations.

This person will work closely with our Operations Lead and Founder, helping coordinate across co-packers, warehouses, logistics partners, suppliers, distributors, and other vendors. The ideal candidate is proactive, comfortable managing multiple moving pieces, and enjoys creating structure behind the scenes. This is a hands-on role that combines supply chain and operations coordination with administrative support.

Work Structure & Requirements

• Schedule: Part-time — 30–40 hours per week
• Location: Remote
• Timezone: Pacific Timezone
• Compensation: 10 USD per hour

Key Responsibilities

1. Supply Chain & Vendor Coordination
   • Coordinate day-to-day communication and follow-ups with co-packers, suppliers, logistics providers, warehouses, and other operational partners
   • Support production planning by coordinating ingredient, packaging, and finished-goods requirements with the Operations Lead
   • Track purchase orders, production timelines, shipments, deliveries, and inventory
   • Coordinate inbound and outbound freight and follow up on shipment delays or discrepancies
   • Follow up with vendors and partners to ensure deadlines and deliverables stay on track
   • Assist the Operations Lead with sourcing, vendor coordination, and operational projects as needed
2. Inventory & Data Management
   • Maintain accurate inventory records across warehouses and other storage locations
   • Update operational spreadsheets and trackers
   • Enter and maintain product, inventory, order, and supplier data
   • Help reconcile inventory and investigate discrepancies
   • Maintain organised digital folders and documentation so information is easily accessible to the team
3. Administrative & Financial Support
   • Prepare and send customer invoices and maintain organised invoice/payment records
   • Organise purchase orders, BOLs, production documents, invoices, supplier documents, product specifications, and other operational records
   • Support general administrative tasks, scheduling, document preparation, data entry, and other day-to-day business needs

Required Skills & Experience

• Operations Experience: 1–3+ years in operations, supply chain, logistics, administrative operations, or a similar role
• Industry Background: Experience in CPG, food & beverage, manufacturing, wholesale, or retail strongly preferred
• Organisation & Detail: Highly organised with strong attention to detail; comfortable managing multiple projects, vendors, and deadlines simultaneously
• Communication: Strong written and verbal communication skills; confident following up with external partners and vendors
• Excel / Google Sheets: Strong skills required; comfortable working with numbers, data, and trackers
• Systems: Comfortable learning new tools and software; experience with inventory management, purchase orders, invoicing, or logistics a plus
• Working Style: Able to work independently while collaborating closely with the team; proactive and resourceful — takes ownership without waiting to be asked