Ecommerce Assistant

About the job

Lovingly Signed specialises in creating unique and thoughtful baby gifts, partnering with businesses across the UAE, Singapore, and Hong Kong. Renowned for expertise in personalisation and a commitment to quality, the company crafts memorable gifts for corporate events, client appreciation, luxury hospitality, and private healthcare. Emphasising sustainable practices and support for women founders, Lovingly Signed takes pride in offering beautifully curated and elevated gifting options. Trusted by leading organisations, the company is dedicated to making every gift a meaningful and heartfelt gesture.

Role Description

The Embroidery Assistant role is a full time position - 5 days per week. (Monday, Tuesday, Wednesday, Thursday and Saturday) Day-to-day tasks include personalising baby gift items through high-quality embroidery, maintaining attention to detail, and ensuring all items meet the company’s high standards. The role also involves working closely with various teams to ensure timely delivery of personalized products and maintaining effective communication regarding orders. The assistant will manage workloads efficiently while adhering to production schedules.

Qualifications

Strong communication and customer service skills to collaborate effectively and address client needs.

• Proficiency in organisation skills to manage multiple orders and ensure timely delivery.
• Interest or experience in sales and the ability to identify and leverage opportunities for upselling or cross-selling.
• A background or keen interest in fashion, particularly in personalisation and embroidery techniques, is advantageous.
• Attention to detail, ability to work independently, and meet deadlines in a remote work environment.
• Basic knowledge of embroidery machines or willingness to learn is a plus but not essential. Full trainiing will be provided.