eCommerce Trainee

No Relocation Assistance Offered
Job Number #176554 - Prague, Prague, Czech Republic

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

eCommerce Trainee

eCommerce trainee plays an important role in supporting key account managers and ensuring the smooth operation of Hill’s eCommerce business in the direct CZSK market. He/she has the opportunity to work closely with the sales team, gaining valuable experience in data processing, customer management, and market analysis. This role provides the eCommerce trainee with an understanding of the eCommerce industry and gives the chance to make a meaningful impact on the business.

Principal Duties and Responsibilities

Customer Management Support

• Assist key account managers in managing and growing customer accounts, including order processing, inventory management, and customer communication

• Help create and manage product listings in the eCommerce and other sales channels, ensuring accurate and up-to-date product information and pricing

• Assess and analyze the outcomes of various promotional activities, prepare materials for back bonus evaluations

• Collaborate with internal teams, such as marketing and logistics, to ensure seamless order fulfillment and customer experience

• Respond to customer inquiries and resolve issues in a timely and professional manner

Analytics & Data Support

• Conduct market research and data analysis to identify trends and opportunities for growth, and provide insights to the key account managers

• Assist in the creation and delivery of sales reports and dashboards to track performance and identify areas for improvement

• Manage and update customer data in the company's CRM system, and ensure data accuracy and completeness

• Assist with other tasks as needed, such as inventory reconciliation, pricing analysis, and vendor communication.

Education/ Experience Requirements

Basic qualifications include:

• Bachelor/Master degree or equivalent required

• Experience in ecommerce and sales/marketing, retail or digital marketing is welcomed

• Passionate about digital and eCommerce

• Excellent oral & written English

WE OFFER:

Employment based on an employment contract (fixed term - 1 year)

Possibility to work with well-known developed brands

Work in a complex and multinational environment

Supportive and collaborative team of experienced professionals

COMPENSATION AND BENEFITS

Salary Range: 40 000 CZK gross monthly

The salary level is determined by the objective evaluation of the position's requirements, such as required skills, effort, responsibility, and working conditions, which places the role into a specific level within the company's compensation framework.

The conditions of payment of the salary and benefits referred to above are regulated by the Employer’s Remuneration regulations which shall be submitted to employment candidates at the later stage of the recruitment process.

Benefits Package:

• 25 vacation days

• 10 sick days

• Cafeteria 500 CZK/month

• Dental hygiene reimbursement

• Meal contribution

• Pension plan contribution

• Life insurance

• Private medical care membership

• Multisport card

• Language courses contribution

• Discount to CP and Hills company's products

• Home Office (1 day/week)

• Referral Program

• ½ day off to accompany children on their 1st day of school

• Tuesday and Thursday Wellbeing Time

• Service anniversaries

Detailed information regarding benefits will be provided additionally.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.