EMEA Systems Manager

At Securitas Technology, we’re more than just a security solutions provider—we’re innovators, problem-solvers, and industry leaders dedicated to protecting what matters most. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. The role... The EMEA Electronic Security Systems & Supplier Manager is responsible for the strategic leadership, operational management, technical oversight, and service delivery governance of electronic security systems across the EMEA region. The role serves as the primary interface between the client, suppliers, and internal delivery teams, ensuring the successful delivery of security systems services, projects, and operational support in accordance with established standards, SLAs, KPIs, budgets, and contractual obligations. The ideal candidate will combine the technical credibility of a senior security systems leader, the operational discipline of a service delivery manager, and the commercial and stakeholder management capability of a supplier manager, ensuring world-class electronic security services are delivered consistently across the EMEA region. What you will do... Lead, develop, coach, and mentor a team of electronic security professionals across EMEA. Conduct performance reviews, development planning, succession planning, and regular one-to-one meetings. Act as the primary escalation point for technical, operational, and service delivery issues. Manage recruitment, onboarding, training, performance management, and employee development. Provide technical leadership and root cause analysis for electronic security incidents, identifying underlying issues, implementing corrective actions, and driving continuous service improvement across EMEA security systems. Maintain accountabilities for all services delivered under the agreed scope of work. Ensure compliance with: Client requirements Service Level Agreements Security standards Regional regulations Internal governance processes Coordinate planning, testing, commissioning, and handover activities. Build and maintain trusted technical advisor relationships with stakeholders at all levels. Support strategic account management and contribute to long-term business objectives. What you will need... Technical Competencies including Strong working knowledge of: Physical Security Systems Enterprise Access Control Systems CCTV & Video Management Systems Intrusion Detection Systems Visitor Management Systems Intercom Systems Security Monitoring Platforms Security Platforms Lenel/S2 OnGuard Milestone XProtect Business & Technology Tools Microsoft 365 ServiceNow Power BI Project Management Platforms Reporting & Analytics Tools Industry Knowledge Physical Security Best Practices Security Systems Design Security Operations Vendor & Contract Management Regional Regulatory Requirements Data Centre and Critical Infrastructure Security Qualifications 7+ years of experience in electronic security systems, physical security, or security operations. Proven experience leading technical and operational teams across multiple countries or regions. Demonstrated success managing suppliers, vendors, and third-party service providers. Strong experience delivering SLA and KPI-driven service environments. Experience managing enterprise-scale security programs and projects. Strong stakeholder, customer engagement, and relationship management skills. Experience operating within multinational, critical infrastructure, or data centre environments. Advanced proficiency in Microsoft 365 and reporting tools. Excellent written, verbal, negotiation, and presentation skills. Core competencies Leadership & Team Development, Strategic Thinking, with Continuous Improvement Service Delivery Management & Supplier Management Stakeholder Engagement Commercial Awareness Operational Excellence Risk & Change Management Communication & Presentation Skills Accountability & Ownership What We Offer • Opportunity to work on a prestigious global account within an innovative, fast-paced team. • Access to global career development opportunities within Securitas Technology. • Dynamic and inclusive working environment with flexible work arrangements. It’s great to see you’re considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals. Why Choose Securitas Technology? At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. What You Can Expect Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email. Diversity & Inclusion: Be Yourself at Securitas We are an all-inclusive employer , embracing individuality and diversity as key to our success. Our belonging strategy focuses on: Career Growth: Clear pathways from apprenticeships to leadership programs. Inclusive Leadership: A culture of respect, transparency, and collaboration. Fair Pay & Benefits: Competitive, equitable compensation and benefits. Our Commitment to You We support our workforce through initiatives such as: Employee Networks – Safe spaces to connect and influence policies for change. Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion. Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements. Health & Well-being Programs – Mental health support and workplace wellness. Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals. We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more! Take the Next Step Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!