Employee Relations Partner II

Summary Employee Relations Partner II The Employee Relations Partner II serves as an experienced workplace investigator responsible for resolving complex workplace concerns across the organization. This role conducts thorough, timely and legally defensible investigations into allegations including serious policy violations, harassment, discrimination, retaliation, timekeeping/payroll concerns, and workplace misconduct. The ER Partner II acts as a subject matter expert in investigatory best practices, ensures consistency and fairness in the investigative process, and provides recommendations that mitigate risk and strengthen organizational culture. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities Conduct full cycle workplace investigations including intake, allegation scoping, witness identification, interviews, and evidence collection while maintaining objectivity and thoroughness Interview complainants, respondents, witnesses, and leaders while analyzing documentation, records, and historical data to establish fact patterns and assess credibility Produce clear and defensible investigation documentation including summaries suitable for leadership and legal review while maintaining case records in case management systems Interpret and apply employment laws, wage requirements, and workplace regulations while managing cases across diverse business units and identifying systemic risks and trends Contribute to development of investigatory standards, processes, and training materials while identifying opportunities to improve case handling and employee experience Partner cross functionally with HR, legal, payroll, and business leaders to provide case updates, guidance, and recommendations aligned with policy and risk mitigation Provide guidance to leadership during workforce actions and organizational changes including risk mitigation recommendations and implementation support Qualifications Education Requirements: Bachelor’s degree (Bachelor’s degree in human resources or related field preferred) Experience Requirements: 8–10 years experience in relevant field (Employee relations and investigations experience preferred) Travel requirement: No travel requirements Supervisor Responsibility Direct Reports: This position does not have supervisory responsibilities for direct reports Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Required Knowledge and Skills Ability to maintain confidentiality and handle sensitive information Strong written and verbal communication skills Strong customer service and interpersonal skills Strong prioritization and organizational skills Proven conflict management and resolution skills Strong analytical, research, and problem solving skills Ability to exercise sound judgment and independent decision making Ability to lead, coach, and support team members Ability to work effectively with management and stakeholders Ability to manage multiple priorities in a fast paced environment Ability to balance business objectives, associate needs, and compliance requirements Flexibility and adaptability to changing priorities Advanced knowledge of employment laws and regulations Proficiency in common business productivity tools Job Will Remain Open Until Filled #LI-TS1 #LI-Remote Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities Conduct full cycle workplace investigations including intake, allegation scoping, witness identification, interviews, and evidence collection while maintaining objectivity and thoroughness Interview complainants, respondents, witnesses, and leaders while analyzing documentation, records, and historical data to establish fact patterns and assess credibility Produce clear and defensible investigation documentation including summaries suitable for leadership and legal review while maintaining case records in case management systems Interpret and apply employment laws, wage requirements, and workplace regulations while managing cases across diverse business units and identifying systemic risks and trends Contribute to development of investigatory standards, processes, and training materials while identifying opportunities to improve case handling and employee experience Partner cross functionally with HR, legal, payroll, and business leaders to provide case updates, guidance, and recommendations aligned with policy and risk mitigation Provide guidance to leadership during workforce actions and organizational changes including risk mitigation recommendations and implementation support Qualifications Education Requirements: Bachelor’s degree (Bachelor’s degree in human resources or related field preferred) Experience Requirements: 8–10 years experience in relevant field (Employee relations and investigations experience preferred) Travel requirement: No travel requirements Supervisor Responsibility Direct Reports: This position does not have supervisory responsibilities for direct reports Indirect Reports: Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Required Knowledge and Skills Ability to maintain confidentiality and handle sensitive information Strong written and verbal communication skills Strong customer service and interpersonal skills Strong prioritization and organizational skills Proven conflict management and resolution skills Strong analytical, research, and problem solving skills Ability to exercise sound judgment and independent decision making Ability to lead, coach, and support team members Ability to work effectively with management and stakeholders Ability to manage multiple priorities in a fast paced environment Ability to balance business objectives, associate needs, and compliance requirements Flexibility and adaptability to changing priorities Advanced knowledge of employment laws and regulations Proficiency in common business productivity tools Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.