Engineering Manager

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Company Description Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $200M in ARR, and we’ve secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. Job Description We are looking for an Engineering Manager with a fervent desire to learn and innovate. You challenge the status quo, and you are determined to help Nexthink stay on the leading edge of digital employee experience. As an Engineering Manager, you play a key role in leading more than one engineering teams that are at the heart of Nexthink’s solution. To be successful in this role, you need a strong mix of management and technical skills, and the ability to work in a fast-paced environment, going from high-level strategy roadmap and architecture to implementation details. We are looking for an outcome (as opposed to output) oriented professional. Job duties: Build a high-performing engineering team including hiring, onboarding, coaching, performance improvement, and career progression of the engineers. Attract and retain the best talent Drive and lead the engineering processes, architecture, and technical roadmap within the team in alignment with the Engineering leadership team. Manage the technical debt, security, quality and technical decisions in an efficient and structured manner. Evangelize, drive and continuously improve our agile methodologies for software development to continue building our product iteratively and in a lean way. Instill Nexthink values as a building foundation for your team Work with Product Management and UX team to help writing effective user stories, to build effective product roadmap with your technical inputs and ensure the smooth and close collaboration with the engineers from discovery to delivery. Ensure coordination and full alignment between different agile teams across multiple locations as well as cross-department collaboration such as Marketing, sales, HR, or customer success. Ability to contribute technically within the team as required by bringing your experience in architectural decisions, code reviews, prototypes, codebase. Own problems from end-to-end, managing complexity, engaging directly with stakeholders to understand and minimise any impact to the business. Foster a culture of integrity, mutual respect, and collaborative decision-making. B.S. or Master in Computer Science Strong knowledge around the technology stack (like Java, Kafka, Postgres, Clickhouse, type script, Java script, react, AWS, CI/CD) and processes for full-stack development, microservices, and cloud architecture and deployment Previous experience with AI technologies (ML, NLP, LLM) is a plus Previous experience and excellent track record in a similar leadership role, building from scratch and leading engineering teams in an Agile environment Experience dealing with internationally distributed teams will be highly valued Ability to work in a multicultural and hypergrowth paced environment, managing effectively cultural gaps and embracing change Prior experience as software engineer or architect with an excellent understanding of coding, software architectures and with the ability to discuss technical details and provide insightful inputs Experience collaborating with the product managers and engineers to align product and engineering roadmaps to generate the highest business value Experience in leading, managing, coaching, and mentoring software engineers towards delivering timely and high-quality software while growing them to the next level Strong ‘get things done’ mindset, willing to do what it takes to get concrete outcomes Profound know-how in agile practices and frameworks Teamwork and collaboration are part of your DNA Excellent communication skills Proficient English (spoken and written) Enthusiasm to learn new technologies and work in a close-knit team to find new and better ways to serve the needs of the business. We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’, and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package. 🩺 Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. 📚 Free access to professional training platforms to explore your interests and enhance your skills. 🛡️ Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC. 🍼 New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. 💰 Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. 📣 Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.