Engineering Service Manager

Company Description
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!

ROLE OUTLINE

About Us: The Mission Critical Segment implements strategies to achieve sustainable financial results, maintain and grow customer accounts, and pursue profitable growth in pre-engineered buildings and services. The Mission Critical Segment is aligned with demanding customer needs to allow for streamlined estimating processes aimed at one specific end use, allowing for maximum efficiency in program/strategic accounts.

Position Summary: The Engineering Services Manager oversees the Mission Critical Engineering team and support staff in their location, focusing on the highest standards in engineering and production services, while working with other managers and coordinators to maintain consistency and acceptable project schedules. The Engineering Services Manager also develops high performance work teams that meet company objectives and profitability goals.

This position is accountable for building, mentoring, and leading a high‑performing team of designers and detailers, ensuring the consistent delivery of timely, accurate, and optimized drawings to customers In addition to leadership responsibilities, the Engineering Services Manager plays a direct technical and commercial role in advancing complex projects. This includes developing value‑engineering alternatives for design‑build opportunities, supporting post‑order pricing solutions, participating in high‑level technical and sales discussions with corporate customers and flexing schedules to accommodate high-demand customers.

Key Focus Areas

• Maximize locational engineering team accuracy, utilization, absorption, forecasting and efficiency to accelerate throughput, shorten lead times and meet demanding customer timelines.
• Build and adapt engineering team processes that align with demanding customer timelines, including potential participation in program account customer meetings as needed. Work across functions as the representative for the engineering team in program account work.
• Actively participate in and contribute to company engineering improvement initiatives including the standardizing of processes and systems to drive improvements in quality and to significantly reduce claims, and the implementation of nVision.
• Ensure all reports, records, data and support documents are current and accurate and used to analyze the performance of teams.
• Ensure people management processes are adhered to including the performance management, talent and succession processes, and ensure resources exist that meet the technical capability to meet the needs of customers.

Foundational Experience

Minimum Qualifications:

· Bachelor of Science in Engineering and 4 years supervisory experience

· Professional Engineering license; or additional 10 years of industry experience or additional 7 years of estimating experience in lieu of license

· 8 years of Pre-Engineered Metal Building (PEMB) Experience

· Proven track record of leading high-performance engineering teams

· Excellent analytical and problem-solving skills.

· Strong communication and teamwork abilities.

· Ability to manage multiple tasks efficiently.

Preferred Qualifications:

· 10 years of Pre-Engineered Metal Building (PEMB) Experience

· Strong technical background preferred.

· Thorough knowledge of company product and engineering procedures

· Thorough knowledge of company engineering reports & metrics

· Experience with PEMB data center customers/programs

Skills and Abilities

At BlueScope we believe in investing in our employees through our Leading at BlueScope Attributes. Below are attributes that will key to your success at BlueScope:

• Driver of Future Readiness – Takes a strategic orientation to shape the direction; ensures impact-driven strategy; Is a thought leader in their own way.
• Creative Problem Solver – Seeks and leverages diverse perspectives; fosters innovation and creative solutions; finds smarter solutions and uncovers value.
• Change Facilitator – Models continual improvement; seizes opportunities to adapt; is optimistic about change and motivates others in the change journey.
• Results Achiever – Delivers against continually higher levels of performance; strives for constant improvement; looks for ways to work smarter; pushes forward despite ambiguity.
• Driver of Commercial Success – Thinks and acts in the commercial interest of BlueScope; makes sound decisions to improve the balance sheet; unlocks efficiencies and opportunities for commercial advantage.
• Builder of Customer Value – Seeks to know customers deeply; walks in the customers shoes; constantly thinks about adding value to customer relationships.
• Collaborative Partner – Seeks to understand; shares knowledge; builds/uses diverse networks for greater impact; uses a range of skills and approaches to influence others.
• Leader of People and Teams – Clarifies purpose; builds team identity and spirit; inspires team members to work together; is fair, transparent, and thoughtful about others.
• Capability Builder – Prioritises learning and development and stretch outside comfort zones; invests in strengthening capability; makes judgements that allow others to achieve their full potential.

Work Environment

• BlueScope embraces flexible working arrangements where possible and mutually agreed.

Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.

About Us

We are a global leader in metal coating and painting products for building and construction industries, providing vital components for houses, buildings, structures, vehicles and more.

We have built a solid foundation for growth with a diverse portfolio of businesses in some of the largest and fastest growing economies of the world. We are headquartered in Australia, with our people and operations spread across North America, Australia, New Zealand, Pacific Islands and throughout Asia.