Enterprise Systems Team Lead

Job Description: Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at [email protected] or (860) 404-2526. Department: Information Technology Services Reports To: Director, Enterprise Systems Location: Fairfield University (Hybrid/On-site Preferred; Remote Considered) Position Summary: Fairfield University is seeking a self-driven, technically proficient, and hands-on Enterprise Systems Team Lead to guide our growing team of enterprise systems professionals—including analysts, integration developers, and system administrators—with a strong focus on Workday . This leader will play a key role in delivering Workday solutions across HCM, Finance, Payroll, and Student modules, while also contributing directly to the design, integration, and advancement of the University’s enterprise systems architecture. As a critical member of the Enterprise Computing team, the Team Lead will serve as a technical leader, mentor, and solutions architect , driving forward the University's strategic goals through effective technology solutions, proactive team coordination, and hands-on execution. The Team Lead will also provide direct support to one or more assigned administrative or academic units, acting as a hands-on technical partner to manage support needs, coordinate system enhancements, and align solutions with functional goals. Key Responsibilities: Leadership & Strategy Serve as Technical Lead for a team of Analysts, Developers, and System Administrators. Engage regularly with functional leads and administrative partners to understand evolving business needs, provide consultative support, and translate requirements into scalable technical solutions. Act as the team’s technical escalation point and guide architectural decisions on integrations and configurations, with a key focus on Workday. Collaborate with the Director of Enterprise Systems and functional leaders to define and execute system roadmaps that support university goals. Foster a culture of innovation, collaboration, accountability, and continuous improvement. Technical Oversight, Development & Support Provide technical expertise, peer review, and guidance across the team. During high-priority initiatives or peak workloads, contribute hands-on by developing complex configurations (including security), integrations, business processes, and advanced reports. Oversee daily operations of enterprise systems, including support tickets and system changes, in collaboration with the Enterprise Systems team. Provide escalation support for troubleshooting and cross-functional issues involving functionality, security, integrations, or dependencies with other platforms. Partner with System Administrators to ensure the stability, performance, and security of the Workday environment—including reporting, integrations, and configuration documentation. Coordinate system updates, releases, integration projects, and end-user training in alignment with team priorities. Monitor Workday releases, assess the impact of new features, and coordinate adoption strategies with the Director of Enterprise Systems, PMO, and other stakeholders. Stay current with Workday tools such as Workday Studio, Prism Analytics, Extend, Journeys, Adaptive Planning, and Strategic Sourcing. Process Improvement & Reporting Champion the adoption of Workday best practices across the University by serving as a change agent, educating stakeholders, and driving user engagement and confidence in the platform. Collaborate with academic and administrative units to streamline processes, translate requirements into technical designs, and build reports and dashboards. Project Management & Operations Coordinate planning, execution, and communication for Enterprise Systems initiatives. In collaboration with the Director of Enterprise Systems, manage workload prioritization and resource allocation within the team. Track and report on team performance, system uptime, integration issues, project milestones, and change management progress against the Enterprise Systems roadmap. Assume additional responsibilities and duties as assigned in support of departmental and institutional goals. Required Qualifications Bachelor’s degree in Information Systems, Computer Science, or a related technical field. 5+ years of Workday technical experience (HCM, Finance, Payroll, or Student), including hands-on integration and reporting. Prior experience leading or mentoring a technical team. Expertise in Workday Studio, EIBs, RaaS, Calculated Fields, Web Services (REST/SOAP), XML, XSLT, and Workday Security. Demonstrated adherence to DevOps best practices, including structured code development, version control, peer review, and testing in non-production environments. Experience designing technical documentation, field mappings, and conducting unit/system testing. Strong interpersonal and communication skills with the ability to interface across all levels of the organization. Preferred Qualifications Experience in a Higher Education environment. Workday certifications. Familiarity with Workday Security Configuration. Experience with integrations between Workday and other Higher Education systems such as CRMs (Raiser’s Edge, Slate), LMS (Blackboard), Data Warehouses (Snowflake), Payment Processing (Touchnet), and Payroll Processors (ADP). Working Conditions On-campus work preferred; hybrid and remote work arrangements considered. Occasional evening or weekend work may be required during critical project phases or system outages. Travel to the University campus, Workday Rising, training events, or professional conferences as needed. Please Read* For consideration, please contact our search partner, Ken McGovern, President of KMR Executive Search LLC, at [email protected] or (860) 404-2526. Category: ITS - Admin Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check. 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