ERP Analyst

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems. Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).

About Africa Consulting Services

Deloitte’s Africa Consulting Services has always been about helping our clients and our people move forward. It’s important that we do the same for our business: celebrating how far we’ve come, and always preparing to take our next, big steps towards a global future. We’re moving and evolving on our journey to be an undisputed leader in consulting, globally and in all major markets. Together, we will achieve our aspirations through a relentless focus on our shared strategic agenda. The Global Consulting Platform is working globally across our practices and borders – giving our business, clients and people the global experience that’s essential in today’s world.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte Enterprise, Technology and Performance (ETP) forms part of Africa Consulting Services. In this role, you will work as part of a project team supporting our clients in delivering ERP transformation initiatives enabled by leading digital procurement platforms.

As an Analyst, you will support engagement teams in the delivery of client facing services across various business processes. The role focuses on supporting functional analysis, documentation, testing, and deployment activities.

Under the guidance of senior team members, you will assist ‑ with requirements gathering, business process documentation, system configuration support, user acceptance testing (UAT), and post‑implementation support, working closely with clients and internal stakeholders at client premises.

Key responsibilities:

• Ability to support preparation of client presentations, proposals, and engagement documentation.
• Strong client‑service mindset with the ability to respond with urgency and accountability.
• Effective communication with Engagement Managers and stakeholders on deliverable status and risks.
• Consistent attention to accuracy, quality, and timely completion of deliverables, including admin tasks (timesheets, expenses, billing).
• Ability to work collaboratively within project teams and contribute to a positive team culture.
• Commitment to continuous learning, development, and supporting team growth through feedback and recognition.
• Solid understanding of business processes and hands‑on exposure to SAP functional capabilities.
• Proven client‑facing consulting experience with strong stakeholder‑engagement skills.
• Ability to operate effectively in fast‑paced, ambiguous project environments.

• Bachelor’s Degree in Industrial Engineering, Information Systems, Business Analysis, Accounting, Finance, or Commerce (advantageous).
• Relevant certifications beneficial, including:
  • SAP core modules, SAP Ariba or Coupa
  • Concur / Syntex
  • SAP Data Analytics / SAP Testing
  • Business Analysis or Agile

Experience

• 1–3 years’ experience in technology consulting or functional analyst roles.
• Exposure to client‑facing project delivery in a professional services environment.
• Proven ability to manage multiple tasks, prioritise effectively, and meet deadlines.
• Demonstrated interest in developing within a functional ERP specialty.

ERP & Functional Skills

• 1–3 years’ experience supporting or implementing ERP solutions (preferably SAP).
• Experience with business requirements gathering, process documentation, and functional configuration support.
• Familiarity with:
  • Business process mapping and gap analysis
  • User stories, functional specs, and test scripts
  • UAT support, data validation, and deployment activities (advantageous)

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

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• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
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At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.

We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.

We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.

If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.