Event Operations Manager

Main Work Location: Stanford Redwood City Schedule: Hybrid (minimum 2 days; Tuesdays and Thursdays on-site) Budgeted Salary Range: The expected pay range for this position is $73,000 to $87,000 per annum. To Apply: Please submit a cover letter and résumé along with your online application. Stanford Medicine brings together the Stanford University School of Medicine, Stanford Health Care, and Stanford Children's Health to advance groundbreaking research, exceptional patient care, and the education of future leaders in medicine. Medical Center Development (MCD) supports this mission by fostering meaningful relationships with donors whose philanthropy helps drive innovation and discovery. If you're looking for an opportunity to help shape the future of medicine while supporting one of the nation's leading academic medical centers, this may be the role for you. As a member of the MCD Events team, you'll work alongside innovative faculty, researchers, university leaders, and dedicated colleagues to create meaningful experiences that connect donors with the impact of Stanford Medicine. Position Summary: Reporting to the Associate Director of Events, the Event Operations Manager serves as the operational backbone of the events team, partnering closely with Event Project Leads to support the successful execution of donor cultivation and stewardship events, medical alumni programs, dedications, and other high-profile engagements. You'll help deliver exceptional experiences that reflect Stanford's commitment to excellence and donor service. Our team values collaboration, curiosity, adaptability, and a willingness to jump in wherever needed. The ideal candidate is comfortable working with data and technology, and enjoys solving problems, managing complex logistics, and supporting a team committed to excellence. In this role, you will * : Provide operational leadership and on-site support for a diverse portfolio of Stanford Medicine events. Support Event Project Leads in delivering exceptional donor and alumni experiences by coordinating event logistics, vendors, registration, and campus partnerships. Manage logistical timelines, event materials, and volunteer coordination. Resolve operational challenges while ensuring seamless event execution. Manage the countless behind-the-scenes details that make each event successful, including signage, name badge and place card creation, parking, transportation, and inventory. Occasionally, travel locally to support Stanford events and meetings on the SF Peninsula and the Stanford University campus. Periodically work during early mornings, evenings, and weekends for on-site and off-site event execution. *Other duties as assigned. To be successful in this position : You thrive in a fast-paced, collaborative environment, and you enjoy keeping complex projects moving forward. You take pride in delivering exceptional customer service, building strong relationships, and ensuring every detail contributes to a seamless event experience. Challenges are approached with professionalism, sound judgment, flexibility, and a proactive, solution-oriented mindset while balancing multiple priorities and deadlines. Preferred Qualifications: Strong project management and organizational skills, with the ability to manage multiple priorities and adapt to changing event needs. Experience using event registration platforms, project management tools, or similar technology to support event planning and execution. Excellent interpersonal, written, and verbal communication skills, with the ability to collaborate effectively across diverse teams. The ability to work independently while also contributing as a collaborative and dependable member of a high-performing team. Physical Requirements: Frequently stand, walk, sit, and perform desk-based computer work. Ability to stand and walk for extended periods while supporting indoor and outdoor events. Occasionally bend, kneel, squat, twist, reach, and lift, carry, push, or pull items weighing up to 40 pounds, including event signage and equipment. Valid California Class C driver's license with the ability to drive during daytime and evening hours. Ability to operate a golf cart during event setup and execution. Core Duties : Design, plan, implement, and coordinate customized events. Evaluate and select vendors and providers of services considering stakeholder requests and requirements. Serve as a member of an events team, and contribute in a wide variety of functional areas including decisions around budget allocation, event logistics and facilities. Consult with stakeholders to determine objectives and requirements. Inspect event facilities to ensure they conform to the event needs. Manage accounting operations relating to registration, including daily accounting procedures and reports, final monetary summaries, and/or account transfers. May serve as project leader on smaller scale events, coordinating teams that plan, implement, and manage all aspects of events or manage program elements of larger scale events. Utilize and/or maintain complex databases. May use specialized event planning software. May inspect event facilities for maintenance, janitorial and fire safety issues. Minimum Education and Experience: Associate degree and three years of relevant experience or combination of education and relevant experience. Knowledge, Skills and Abilities : Demonstrated success planning events. Ability to work both independently and as part of a team. Ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines. Demonstrated creativity, problem solving skills, taking initiative, judgment, and decision-making skills. Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness. Excellent interpersonal, communication, time management, and customer service skills. Must be well organized and detailed oriented. Knowledge of Microsoft Office suite and other online documents, such as Google Docs. Ability to interact and successfully collaborate with a broad spectrum of contributing groups and customers. Certificates and Licenses Required : Must possess and maintain a valid California non-commercial Class C Driver’s License. [REMOVE STATEMENT BEFORE POSTING - KEEP LANGUAGE BELOW, IF APPLICABLE. REMOVE IF NOT APPLICABLE] Drivers License Requirements Must possess and maintain a valid California non-commercial Class C Driver's License. Ability to drive day or night. When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements.