Role: Event Operations Manager
Location: Remote (LATAM-based welcome), with regular travel to the United States required to support on-site events
ABOUT COSIGN
Cosign is the fastest growing prop-tech company in the United States revolutionizing the $4 trillion rental industry with a market-leading one-of-a-kind rent guarantee product. Our mission is to expand housing access for renters and boost occupancy for landlords. Backed by top entrepreneurs, venture capital firms, and real estate investors, Cosign is built by experienced landlords and managers for landlords and managers who deeply understand the rental market’s needs.
OUR MISSION CONTINUED
Cosign is on a mission to expand access to housing by helping landlords approve more qualified renters - without increasing risk. We partner with owners and property managers to close the qualification gap caused by conditional approvals, thin credit files, and the absence of guarantors, materially improving leasing conversion and occupancy. We’re building toward a near future where every U.S. property offers Cosign to renters who struggle to qualify - expanding housing choice while helping owners and operators convert demand into signed leases.
OUR HIRING PHILOSOPHY
At Cosign, we seek exceptional talent with relentless intellectual curiosity - individuals who:
• Challenge the status quo and drive continuous improvement
• Demand excellence from themselves and their colleagues
• Identify and solve problems others don't even recognize
• Create innovative solutions others believe impossible
We deliberately seek these rare, high-impact performers who attract similar talent. While most companies avoid hiring these exceptional individuals due to their demanding nature, we actively pursue them. When we find someone extraordinary, we move quickly to bring them onboard.
We believe average talent builds average companies. By assembling a team of exceptional performers, we're creating the talent density needed to transform the rental industry and set new standards of excellence.
THE OPPORTUNITY
Calling all logistics obsessives and client-experience builders. We are looking for a hands-on, detail-driven, and proactive Event Operations Manager to own end-to-end logistics for our client-facing events and travel program from the ground up, supporting 100+ events per year. This is a founding operations role where you will own every piece of getting the team where they need to be, prepared, and ready to represent Cosign in front of clients and partners.
As the first dedicated hire in this seat, you will own the entire stack: travel booking, event calendaring, agenda communication, client dinners and activities, booth installation and supervision, partner billing coordination, and ad-hoc gifting. You will work directly with Sales Operations and leadership to turn client-facing events into a well-oiled, high-touch operation, with every event tied to a seamless client experience.
This role is ideal for someone who thrives in a startup environment, has run high-volume event and travel logistics before, is comfortable owning vendor and partner relationships end-to-end, and is excited to own this function in a fast-moving, early-stage context.
KEY RESPONSIBILITIES
• Own the events and travel logistics engine across the business: booking flights, hotels, and rental cars for team members attending 100+ events per year, well ahead of each event date.
• Maintain a rolling calendar of all events, tracking booking deadlines, confirmations, and any changes, and sending the team a clear pre-event agenda ahead of every event.
• Coordinate directly with the Sales Operations team to align event logistics with account and pipeline priorities.
• Serve as the point person for all client-related activities - every client touchpoint at an event runs through this role.
• Plan and facilitate company events, activities and dinners end-to-end, including setting up invites via Luma/Partiful.
• Evaluate restaurant options and activity ideas for client dinners and outings, balancing quality, location, and budget.
• Correspond with partner companies on billing and logistics for co-hosted or co-sponsored events.
• Own ad-hoc client and team gifting end-to-end - sourcing, ordering, and ensuring timely delivery.
• A function that flexes with the business: stepping into adjacent client-experience and ad hoc projects as needed in an early-stage, fast-moving environment.
• Maintain a detailed, structured expenditure ledger to ensure seamless financial reconciliation with the accounting team.
ABOUT YOU
As a highly organized and detail-driven Event Operations Manager, you take full ownership of events, travel, and accommodations, from initial booking through final send-off, without needing direction. You are deeply committed to getting every detail right, remain structured under pressure, and never let a booking deadline or client touchpoint slip.
You thrive in early-stage landscapes where processes are still evolving. Instead of seeing gaps as obstacles, you view them as chances to build better systems, bring fresh ideas, and find energy in constructing something new rather than simply working inside it.
You are a logistics and client-experience wizard, comfortable running multiple bookings and events at once, owning vendor and partner relationships, and making sure every client interaction feels seamless and well thought out.
PREFERRED EXPERIENCE
We are looking for a passionate, experienced operator who is excited about building a client-events function that has never been built before.
• 3+ years of experience in event planning, travel coordination, executive support, or client experience roles; startup, proptech, fintech, or insurtech experience is a plus but not necessary
• Proven ability to manage multiple concurrent bookings and deadlines without dropping details
• Comfortable owning vendor and partner relationships, including billing and invoicing conversations
• Strong written communication - comfortable sending clear, well-organized agendas and updates to a team
• Experience with event platforms like Luma or Partiful, or similar tools, is a plus
• Highly organized, detail-oriented, and calm under pressure when plans change last minute
• Willingness to travel frequently, including internationally, to support on-site events
• Must have current authorization to travel to the United States (e.g., a valid U.S. visitor visa or visa-free entry eligibility), and be able to maintain that authorization, as regular U.S. travel is a core requirement of this role
WHAT MAKES THIS OPPORTUNITY DIFFERENT
This is an opportunity to join one of the fastest-growing companies in U.S. PropTech at a pivotal moment in our growth. You will play a direct role in shaping how Cosign shows up for clients and partners in person, helping housing providers create better experiences for residents, renters, and property teams across the country.
You will work alongside a team of exceptional performers, have direct access to senior leadership, and have real ownership over outcomes from day one. We move fast, we take care of our people, and we are building something that genuinely matters.
WORKING AT COSIGN
This is a remote position, with regular travel to the United States required to support major on-site events throughout the year. Cosign is looking for someone who is comfortable operating with pace, accountability, and a high degree of ownership. The right person will be energized by the opportunity to build structure within a growing business and create a lasting impact on how its client events run.