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Executive - HR Operations

Hiring from
India
Work type
Hybrid
Posted
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At this level your work will typically focus on delivering quality customer service and continuously improving service delivery.
Core activities and outcomes at this level may include:
Investigate and respond to queries through various communication channels as appropriate
Helpdesk: First point of contact for Capita managers and employees for queries
Payroll: Inputting, processing and checking payroll transactions in a timely manner.
Pensions: learn the rules governing the different pensions schemes and apply these when assisting customers and stakeholders
HR Administration: Covers a broad spectrum of processes. Key activity is the managing of HR Operations tasks within Workday and supporting Onboarding activity.
Learning: Content design, development and deployment.
Resourcing: Sourcing, sifting and interviewing candidates. As well as coordinating assessments and the start of the onboarding

Job title:

Executive - HR Operations

Job Description:

Attention to detail and ensure accurate data inputting.
Ensure personal data is protected at all times
Good communication skills – listen actively, have effective written and verbal communication skills
Awareness of the wider People Function – roles, policies and processes
Gather data and understand information to be able to respond to a query in full
Good organisational skills
Good customer service skills.
Work within the SLA and KPI deadlines set.
Making suggestions for improvement in the processes that the role undertakes

Location:

Mumbai

,

India

Time Type:

Full time

Contract Type:

Permanent

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries.

We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.

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