Executive & Ops Assistant

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is an established and rapidly growing eCommerce and B2B organization that has built a market-leading position within its industry over the past two decades. Operating as an 8-figure business, the company serves both individual consumers and institutional buyers through a combination of online sales channels and direct business development initiatives. The organization operates with a lean, high-performance culture that emphasizes ownership, accountability, and innovation. Team members work directly with leadership, leverage AI tools extensively, and are empowered to make meaningful contributions without layers of bureaucracy. Role Overview The Executive Operations Associate will serve as a strategic extension of the CEO, helping drive priorities, operational execution, and cross-functional initiatives across the organization. The Executive Operations Associate will manage projects, conduct research, improve business processes, coordinate communication, and provide operational support wherever needed. This role is ideal for a highly organized, resourceful professional who thrives in fast-paced environments, exercises strong judgment, and enjoys solving problems independently while supporting executive leadership. Location Fully Remote | 9:00 AM - 5:00 PM PST Key Responsibilities Executive Support & Prioritization Act as a trusted extension of the CEO to help manage priorities and key initiatives. Anticipate challenges and proactively identify solutions. Support executive decision-making through research, analysis, and execution. Help ensure strategic initiatives continue moving forward. Project Ownership & Execution Independently manage projects from planning through completion. Coordinate cross-functional initiatives involving operations, sales, customer support, and leadership. Track timelines, deliverables, and action items. Ensure accountability and project follow-through. Research & Strategic Support Conduct research on software platforms, vendors, partnerships, hiring initiatives, and operational improvements. Gather information and evaluate potential solutions. Present actionable recommendations to leadership. Support strategic initiatives and special projects. Operational Support Step into operational gaps across the organization as needed. Support workflow optimization and process improvements. Coordinate communication across departments and stakeholders. Help improve day-to-day operational efficiency. Administrative Support Coordinate executive scheduling, meetings, and travel arrangements. Assist with inbox management and communication prioritization. Support executive follow-up activities. Handle ad hoc operational and administrative requests. AI & Process Improvement Utilize AI tools to improve productivity and operational effectiveness. Build workflows that automate repetitive tasks. Identify opportunities to improve business processes through AI and automation. Qualifications Experience 3+ years of experience in operations, project management, executive support, business operations, or similar roles. Experience supporting senior leadership or business owners. Experience managing multiple projects simultaneously. Experience coordinating cross-functional initiatives. Experience conducting business research and supporting strategic initiatives. Experience improving operational processes and workflows. Qualifications Skills Exceptional organizational skills. Strong project management skills. Excellent written and verbal communication skills. Strong problem-solving and critical thinking abilities. Excellent attention to detail and follow-through. Experience using AI tools to improve productivity. Strong business judgment and decision-making abilities. Ability to work independently with minimal supervision. Strong stakeholder coordination and communication skills. What Success Looks Like Leadership gains measurable leverage and operational support. Projects are completed efficiently with minimal oversight. Operational bottlenecks are identified and resolved proactively. Communication and execution improve across departments. AI and process improvements generate measurable operational efficiencies. Opportunity This is an opportunity to work directly alongside executive leadership while gaining exposure to every area of a growing business. The Executive Operations Associate will play a critical role in improving operational execution, driving strategic initiatives, and building systems that support long-term organizational growth. Application Process: To be considered for this role these steps need to be followed: Fill in the application form Record a video showcasing your skill sets