Expert PPSS Intelligence Tactical/Operation (OSINT)

Expert PPSS Intelligence Tactical/Operational (OSINT)

COO | Personal & Physical Safety & Security (PPSS)

Job Profile: Business Control Specialist V (GJA 18)

Business Line: Global COO

Location: Netherlands (Amsterdam, global scope)

Reports to: Global Lead Personal & Physical Safety & Security (PPSS)

Line of Defence: First Line

The role

As an Expert PPSS Intelligence Tactical/Operational (OSINT), you play a key role in strengthening ING’s resilience by delivering high-quality intelligence on threats that may impact our people, assets and operations globally.

You provide tactical and operational intelligence across geopolitical, ideological and criminal domains, with a strong emphasis on the effective and responsible use of Open Source InTelligence (OSINT). You translate complex external and digital developments into clear, actionable insights for senior management and security stakeholders.

Your work enables informed decision-making, supports risk mitigation strategies and enhances ING’s overall security posture.

You act as a trusted advisor, connecting intelligence, business context and operational implications, and ensuring that relevant insights are embedded in decision-making processes across the PPSS domain.

The team

You are part of the global PPSS function within COO and operate in a highly collaborative, international environment.

You work closely with PPSS domain leads, security professionals and business stakeholders, as well as with Risk, Compliance and other enabling functions. The role contributes to a globally connected intelligence and OSINT capability and supports alignment across regions and functions.

Roles and responsibilities

Tactical & Operational intelligence

• Deliver Tactical intelligence on geopolitical and emerging developments relevant to ING
• Conduct tactical and operational analyses across physical and personal security domains
• Leverage Open Source Intelligence (OSINT) to identify, validate and contextualise security-related threats
• Perform structured OSINT collection across digital, social, media and technical sources
• Apply source evaluation, triangulation and analytical tradecraft to ensure intelligence quality and reliability
• Monitor and interpret developments in the external threat landscape
• Identify key themes and assess their potential impact on ING

Insight generation & advisory

• Translate complex intelligence and OSINT findings into clear, structured and actionable insights
• Integrate OSINT with internal, stakeholder and proprietary intelligence sources
• Produce high-quality briefings and recommendations for senior stakeholders
• Support decision-making by connecting external developments to business implications
• Contribute to strategic initiatives (e.g. resilience, geopolitical risk)

Crisis preparedness & response

• Support scenario planning, simulations and crisis exercises
• Provide timely intelligence and OSINT support during incidents and security-related events
• Act as a knowledge partner in crisis preparation and response
• Contribute to post-incident analysis, lessons learned and intelligence reviews

Stakeholder engagement

• Act as a trusted partner for internal stakeholders, including Security, Risk, Compliance and business leadership
• Build and maintain an effective internal and external intelligence network
• Liaise with external partners such as law enforcement and intelligence agencies

Continuous improvement & capability development

• Identify emerging risks, trends and intelligence gaps
• Contribute to the development and professionalisation of PPSS intelligence and OSINT methodologies, tooling and reporting
• Support knowledge sharing and best-practice exchange across the global PPSS community

How to succeed

• You succeed by combining strong analytical capabilities with strategic insight and clear communication.
• You are able to translate complex and sometimes ambiguous information into relevant and actionable insights for different audiences.
• You demonstrate sound judgment in the responsible use of OSINT and sensitive information
• You are comfortable operating in a dynamic and international environment, navigating complexity and engaging effectively with senior stakeholders.
• You proactively identify developments and opportunities to strengthen ING’s resilience.

Who we are looking for

• Master’s degree preferred (Security, Risk Management, International Relations, Law, or similar)
• 8–10+ years of relevant experience in intelligence, security, OSINT, risk or related fields
• Demonstrated experience with OSINT collection, analysis and reporting in a professional context
• Strong understanding of geopolitical and security developments
• Proven ability to translate external developments into business-relevant insights
• Experience working with senior stakeholders in complex, international environments
• Familiarity with regulatory and compliance environments is a plus

Key competencies

• Strategic & Analytical Thinking
• OSINT & Digital Intelligence Expertise
• Analytical Tradecraft & Source Validation
• Insight Generation & Problem Solving
• Stakeholder Management & Influencing
• Clear and Structured Communication
• Managing Complexity
• Ethical Judgment & Compliance Awareness
• Collaboration in Global Environments

Additional requirements

• Willingness to respond to security-related incidents when needed
• Fluent in English (Dutch strongly preferred)
• Ability to operate in a sensitive and confidential environment

Rewards and benefits

• ING offers a competitive package aligned with GJA profile Business Control Specialist V, including hybrid working, a strong pension scheme and extensive development opportunities.
• You will work in an international environment with high exposure and the opportunity to contribute directly to ING’s resilience and strategic decision-making.

Interested?

Apply via the Apply button or contact the recruiter linked to this vacancy for more information.

About ING

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.

Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.

Looking for a place where your talent can truly shine?

Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.

Your future at ING starts with one application. Ready to join?

Find your match!

We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!