Quality Assurance Specialist – Salesforce & MuleSoft Federal Delivery Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Tysons Corner, VA. Employment Type: This is a contingent role based upon a successful bid award. Role Summary: We’re seeking a Quality Assurance Specialist who plays a key role in driving the successful delivery of complex Federal Salesforce Public Sector solutions by ensuring the highest standards of platform integrity, data transformation, and API-driven integrations. This role is accountable for testing functionality, performance, security, and end-to-end integration flows across MuleSoft and Salesforce environments to ensure a high-quality, mission-ready product. Working closely with the Program Manager, Technical Architects, and Integration Engineers, the QA Specialist ensures that every release meets mission objectives, system interoperability demands, and rigorous contractual requirements. This position requires strong technical testing capabilities, deep API proficiency, and experience operating within the rigorous security and compliance standards of cleared Federal delivery environments. Responsibilities: Comprehensive & API Testing: Lead the design and execution of end-to-end test plans covering Salesforce functionality, performance, security, and complex MuleSoft API integrations (REST/SOAP) to meet stringent Federal requirements. Integration & Data Validation: Validate full-stack data flows across Salesforce and external legacy systems. Test MuleSoft DataWeave transformations, payloads (JSON/XML), and enterprise integration patterns. Security & Compliance QA: Ensure technical deliverables, Salesforce environments, and API endpoints comply with Federal security standards, authentication protocols (OAuth, SAML, mutual TLS), and reporting requirements. Risk Mitigation & Troubleshooting: Proactively identify, log, and escalate critical integration bugs, data mismatches, and technical risks, working directly with integration developers to trace logs and resolve bottlenecks. Cross-Functional Collaboration: Partner with architects, MuleSoft developers, and Business Analysts (BAs) to validate that Salesforce Public Sector solutions and API contracts align with technical architecture and system specs. Performance & Metrics: Conduct API response time, load, and performance testing, tracking quality metrics through transparent dashboards for Federal clients. Innovation Validation: Stay updated with the latest Salesforce and integration trends—including Agentforce, Government Cloud Plus, and MuleSoft Anypoint Platform—to validate innovative, secure solutions for Federal clients. Qualifications: US Citizenship Required , with ability and willingness to obtain security clearance(s). Bachelor's degree required. Strong API & MuleSoft Expertise: Proven proficiency in API testing tools (Postman, SoapUI, or similar), validating REST/SOAP web services, JSON/XML payloads, and complex authentication flows. Working knowledge of MuleSoft concepts (Mule applications, DataWeave transformations, and end-to-end API lifecycle testing). Stakeholder Management: Exceptional communication skills and the ability to collaborate effectively with cross-functional integration teams in cleared delivery environments. Strategic Thinking: Strong strategic planning, governance, and organizational skills to align technical architecture with program objectives. Certifications: ISTQB, MuleSoft Certified Integration Associate, PMP, or CSM preferred. Why Thunder? Because You Deserve More Than Just a Job. A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in. Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take. Perks In Store for You: Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark! Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally. Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices. Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
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