FLSA: Status: Exempt
Status: Full Time
Reports To: Sales Operations Senior Manager
Location:
Wallingford, CT
Albany Valve & Fitting Co., Inc., a privately held company, is an authorized sales and service center for the Swagelok Company, a $2B global organization that designs, manufactures, and delivers an expanding range of the highest quality fluid system products. Albany Valve & Fitting Co., Inc. serves customers in Eastern New York State (23 counties in the Tech Valley), the State of Connecticut, the State of Vermont, and Western Massachusetts (4 counties) since incorporation, May 1972.
Summary:
Reporting to the Sales Operations Senior Manager, the Field Engineer serves as a trusted technical advisor to customers by providing engineering expertise, troubleshooting, and optimization of industrial fluid systems. This role partners closely with customers to improve system safety, reliability, efficiency, and performance through on-site evaluations, engineering recommendations, and technical consultation. The ideal candidate will have solid project management skills, the ability to solve complex problems and be able to identify new and/or emerging opportunities.
Duties & Responsibilities:
Become an expert on Swagelok offerings and process and instrumentation applications
Identify opportunities to improve system safety, reliability, efficiency, and overall performance at customer facilities
Support the Business Development Team by providing technical expertise to customers on the application of Swagelok products through sales and business development calls
Troubleshoot fluid system issues and determine root causes of operational challenges
Leverage project management skills to collaborate with customers during system design, installation, startup, commissioning, and maintenance activities
Stay connected with customer base and industry trends to help ensure Albany Valve & Fitting Co., Inc. continues to lead the marketplace
Deliver technical guidance and training to customers and our internal associates on proper installation, operation, and maintenance of fluid systems
Maintain strong customer relationships by serving as a trusted engineering resource throughout the project lifecycle
Develop P&ID’s, understand customer system parameters, and provide input to internal engineering teams to create Custom Solutions to solve customers’ fluid system challenges
Attain stated sales goals by understanding strategic plans of distributor and the business group
Qualifications:
Bachelor’s Degree in an Engineering discipline – required
History of success in business, sales, or Application Engineering
Demonstrated success rapidly building and maintaining relationships
Strong organizational and project management skills
The ability to interpret and understand customer applications to develop P&ID and fluid schematics
Skills to solve complex problems, and complete projects using problem solving methods to make sound engineering decisions
Demonstrated success working with technical offerings
A history of excellence in communication, active listening, problem solving and a willingness to close
A history of, or demonstrated intrinsic drive to compete and win
Proven success working independently and with a team environment
Core Values
:
Quality
Integrity
Respect
Customer Focus
Continuous Improvement
Innovation
Benefits & Compensation
:
Be a part of a locally owned and operated business, affiliated with a global organization who values treating everyone with integrity and respect
Be a part of a progressive company challenging the status quo
Comprehensive medical, dental and life insurance plan
Sales Expenses
401k
Paid vacation, sick and personal days
Paid holidays
Working Conditions & Physical Efforts:
Ability and willingness to travel/”be on the road” within designated territory 60-70% of time
Intellectually intense, fast-paced and often changing environment
Work is performed in an interior office or mobile work environment
Remain stationary for extended periods of time while interfacing with a telephone and computer
Requires employees have no restrictions operating a motor vehicle
Requires employees to have no restrictions on domestic or international travel
This role requires limited physical effort and has limited exposure to physical risk and must be able to occasionally lift and/or move up to 30 pounds