Field Marketing Insights & Operations Manager

Manager, Field Marketing Insights & Operations / Remote Competitive Compensation +Premium Medical, Dental & Vision Coverage Why You Should Choose Steno At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country. Wins together – Stock options included. When Steno grows, you grow. Invests in you – Premium Medical, Dental, & Vision Coverage - options for you and your family, with 100% of premiums covered for some plans - well above industry benchmarks. Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach. Owns your region – This is a true ownership role with real autonomy over West Coast execution and strategy. Competitive Base Salary ($110,000-$130,000) – with real growth potential as you make your mark and build something meaningful. Supports your whole life – Flexible PTO, a home office setup, and a monthly stipend to offset internet and phone costs. Sets you up for the future – 401(k) and wellness/mental health benefits for you and your family. Why Field Marketing at Steno Is Different We bring bold thinking to life. Out-of-the-box ideas are encouraged and paired with premium execution standards. We lead with intention. Every program is grounded in strategy, purpose, and a deep understanding of our customers. We prioritize what matters most. Investments are focused on growth opportunities, key markets, and high-impact opportunities. We hold a high bar for excellence. Strong operational rigor, brand, and product stewardship are the foundation of how we deliver. We believe experiences should move people and businesses forward. Our programs are designed to strengthen relationships and build lasting brand equity. About the Role The Manager, Field Marketing Insights & Operations owns the operational foundation that enables the Field Marketing team's programs to grow. Reporting to the Director of Field Marketing, this role turns strategic vision into operational reality - translating priorities into repeatable execution, driving organizational effectiveness, and continuously improving how the team plans, executes, measures, and scales its programs. You're gonna crush it if You have 6+ years of experience in field marketing, event operations, or a program/operations management role within a B2B or revenue-driven environment. Strong command of field marketing disciplines: events, partnerships, sponsorships, hospitality, experiential, regional, and account-based marketing. Demonstrated experience building and executing field marketing programs before moving into operational leadership. You've owned complex, cross-functional programs end-to-end - from planning through execution and retrospective. You think like an operator: you see inefficiencies, build systems to fix them, and leave processes cleaner than you found them. You're comfortable in the data - you can partner with RevOps to evolve attribution models, CAC reporting, and program performance measurement. You've managed or evaluated marketing technology stacks and know how to make tools work harder for the teams using them. You have 1-2 years of people management experience and know how to develop talent, not just direct it. You're a natural collaborator who earns trust quickly across sales, marketing, IT, and leadership. You bring a coaching mindset - you raise the operational thinking of everyone around you, not just your direct reports. Application Information Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs. Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected]. Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven't received an expected communication, check your spam. Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.