Field Motor Engineer Somerset Area

Field Engineer Division: Davies UKI Reports to: Head of Engineering Location: Field-based Hours: 08:30 – 17:00 About the Role We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management , supporting both customers and internal teams to deliver high-quality outcomes. You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types. What will your day look like: Key Responsibilities Produce accurate, detailed, and high-quality engineering reports Assess, value, and negotiate vehicle repair costs Provide fair and accurate vehicle valuations Negotiate total loss settlements Apply detailed knowledge of salvage categories Manage claims through to resolution Liaise with repairers, customers, and internal teams Support colleagues and contribute to team success Knowledge and Abilities: Skills & Experience Essential: Qualified to IAEA or ATA (VDA) standard Experience within insurer or independent engineering environment Strong understanding of claims processes and salvage categorisation Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s ) Ability to inspect a wide range of vehicles including: Cars HGVs Agricultural machinery Caravans Excellent negotiation and communication skills Strong analytical and problem-solving ability Effective time management and prioritisation skills Desirable: AQP qualification Personal Attributes Detail-oriented and structured approach Confident decision maker and negotiator Ability to work independently in a fast-paced environment Strong customer focus with complaint resolution experience Professional handling of sensitive and confidential information #INDUKI Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan