Field Service Technician

What are you going to do? As a Field Service Technician, where you'll solve hands-on technical challenges, work independently at customer sites, and build a rewarding career with opportunities for growth. We are seeking motivated, mechanically inclined individuals to join our team as CNC Field Service Technicians. In this hands-on role, you will travel to customer facilities to install, troubleshoot, service, maintain, and repair CNC machinery. Your expertise will help ensure equipment operates safely, efficiently, and reliably while minimizing customer downtime and maximizing productivity. This is an excellent opportunity for candidates with CNC machining or CNC maintenance experience, as well as those with transferable skills from industrial maintenance, electrical, mechanical, automotive, military, manufacturing, robotics, automation, or other technical trades. Whether you're an experienced field service technician or a skilled maintenance professional looking to advance your career, we provide the opportunity to work with state-of-the-art CNC equipment across a variety of industries. The ideal candidate enjoys diagnosing mechanical and electrical issues, solving complex technical problems, and working independently while delivering outstanding customer service. Strong communication skills, a commitment to safety, and the ability to adapt to different customer environments are essential. If you're looking for a challenging, rewarding career where no two days are the same and your technical skills make a real impact. Install and commission new CNC machinery. Perform preventive maintenance and routine service. Troubleshoot mechanical, electrical, hydraulic, pneumatic, and control system issues. Diagnose equipment problems and make repairs to keep customers up and running. Read and interpret electrical schematics, blueprints, and technical manuals. Calibrate and test machines after installation or repair. Train customers on machine operation and basic maintenance. Complete service reports and communicate findings professionally. Travel to customer locations throughout the region, with overnight travel. Requirements Minimum of 2+ years of experience servicing, maintaining, troubleshooting, or repairing CNC machinery, machine tools, or industrial equipment preferred. Experience in industrial maintenance, manufacturing, automation, electrical, mechanical, hydraulic, pneumatic, automotive, military, or a related technical field will also be considered. Strong mechanical and electrical troubleshooting skills with the ability to diagnose and resolve complex equipment issues. Working knowledge of hydraulics, pneumatics, electrical systems, motors, drives, PLCs, and CNC controls. Ability to read and interpret electrical schematics, wiring diagrams, blueprints, and technical manuals. Experience using hand tools, power tools, precision measuring instruments, and electrical testing equipment such as multimeters Ability to install, calibrate, and commission CNC machinery and verify proper machine operation. Strong computer skills for completing service reports, documenting repairs, and communicating with customers and internal teams. Excellent customer service, communication, and interpersonal skills. Ability to work independently, manage service schedules, and prioritize multiple assignments. Willingness to travel extensively throughout the assigned region, including overnight travel as needed. Valid driver's license with a clean driving record. Ability to lift up to 50 pounds, stand for extended periods, climb ladders, and work in industrial manufacturing environments. Technical degree, apprenticeship, military technical training, or equivalent hands-on experience is preferred but not required. We offer Paid Time Off (i.e., PTO) that can be used as it’s accrued Paid Holidays effective date of hire Medical insurance (i.e., three plans available, PPO, HMO*, and PPO with HSA) effective date of hire Dental care Vision care 100% Voortman USA LLC paid life insurance Additional voluntary life insurance option 100% Voortman USA LLC paid short-term disability 50/50 premium split between Voortman USA LLC and employee for long-term disability (i.e., LTD) 401K plan available with Company contribution About Voortman Join Voortman – Voortman is growing and we’re preparing to move into our brand-new Production Facility and Offices. With over 70 team members currently based in Fresno and Monee, this relocation marks a major step forward in our commitment to serving customers across North America and investing in the future of our workforce. As part of a global organization headquartered in the Netherlands with more than 750 employees, Voortman is a leader in designing and building advanced CNC steel processing machines, developing intelligent software solutions, and delivering outstanding customer service. This move reflects our long-term vision for growth, innovation, and excellence. We’re actively recruiting driven individuals who want to be part of a forward-thinking team shaping the future of steel processing. Be part of our next chapter. Grow with Voortman.