Field Services Engineer

Field Service Engineer

Laboratory Automation & Robotics

Location: Southern Germany (Remote)

Salary: €52,000 - €62,000 + Benefits

Travel: Approximately 50% across Southern Germany

Join a Global Leader in Laboratory Automation

Ceto Talent is working with an innovative and rapidly growing organisation at the forefront of laboratory automation, robotics and scientific instrumentation.

Due to continued growth, we are seeking a Field Service Engineer to support customers across Southern Germany. This is an excellent opportunity for an engineer who enjoys a combination of hands-on technical work, customer interaction and travel whilst working with advanced laboratory automation systems.

Working from home and covering customer sites throughout the region, you will play a critical role in ensuring complex automated systems operate efficiently within scientific and research environments.

The Opportunity

As a Field Service Engineer, you will be responsible for the installation, maintenance, troubleshooting and repair of sophisticated automation and robotic platforms used within laboratory settings.

This is a customer-facing role requiring strong technical ability, problem-solving skills and a proactive approach to service delivery.

Key responsibilities include:

• Installation and commissioning of automated laboratory systems
• Troubleshooting, repair and preventative maintenance of equipment
• Calibration and deployment of robotic platforms
• Responding to customer technical support requests and resolving issues efficiently
• Delivering customer training on equipment operation
• Supporting software upgrades, system updates and equipment relocations
• Building strong customer relationships through excellent service delivery
• Maintaining accurate service documentation and reports
• Collaborating closely with engineering, technical support and operations teams
• Supporting continuous improvement initiatives and knowledge sharing

What We're Looking For

We would be interested in speaking with candidates who have experience in one or more of the following areas:

• Field Service Engineering
• Industrial Automation
• Laboratory Instrumentation
• Robotics
• Scientific Equipment
• Mechatronics
• Electrical Engineering
• Mechanical Engineering

You will ideally possess:

• HNC, apprenticeship or equivalent qualification in Mechanical, Electrical or Engineering disciplines
• Experience in a customer-facing technical support or field service environment
• Strong fault-finding and troubleshooting abilities
• Knowledge of electromechanical systems
• Excellent communication and customer service skills
• A self-motivated approach and ability to work independently
• A valid driving licence

Experience with laboratory automation, robotics, instrumentation, HVAC systems, industrial controls or communications protocols such as TCP/IP and RS232 would be advantageous.

What's on Offer?

• Fully remote position
• Coverage across Southern Germany
• €52,000 - €62,000 salary
• Company vehicle expenses fully reimbursed
• Monday to Friday working pattern
• Ongoing technical training and professional development
• Opportunity to work with advanced robotic and laboratory automation technologies
• Long-term career progression within a growing international business

If you enjoy solving technical challenges, working directly with customers and supporting cutting-edge automation technology, we'd love to hear from you.

Contact

Wayne Smith | Ceto Talent

📧 wayne@cetotalent.com

📞 +44 203 854 8908 (also available on WhatsApp)